Introducing Solution Orders

Objective

After completing this lesson, you will be able to combine multiple services and products into a single solution order

An Introduction to Solution Order (4GT)

Documentation

  1. Navigate to the list of solution processes on the SAP Signavio Process Navigator website. Use URL https://me.sap.com/processnavigator and choose Solution Process. You can now see a list of all available solution processes.

    Note

    Log on to SAP for ME if needed.
  2. Using the Search in SAP Signavio Process Navigator field (in the top right corner of your screen), search for solution process 4GT.
  3. In the resulting list, select the entry for the current (i.e. the most recent) version of the solution process for solution scenario Best Practices for SAP S/4HANA Cloud. You can now see the details for the solution process.
  4. Choose Accelerators.
  5. Choose Test Script to download the test script as a Microsoft Word file, and open this file.
  6. If available, choose Set-up instructions to open the set-up instructions for the solution process.

Solution Process Solution Order (4GT)

Note

See the following video to get an idea of what a solution order is:

Note

A service contract item can also contain a recurring service. See solution process Recurring Services (4X5) for more details about recurring services. In the unit covering solution process 4X5 in this course, the integration between solution process Solution Order (4GT) and solution process Recurring Services (4X5) is discussed in more detail.

Note

When using the SAP Signavio Process Navigator (using the URL https://me.sap.com/processnavigator), you can find more details concerning solution process Solution Order (4GT) under solution scope Sales, within the topic Order and Contract Management.

Note

Configurable sales items in a solution order refers to the use of scope item Solution Order Management with Advanced Variant Configuration (6HY). Go to the SAP Signavio Process Navigator (using the URL https://me.sap.com/processnavigator), and search for solution process 6HY to find more information regarding these configurable sales items.