Creating Quote Teams

Objective

After completing this lesson, you will be able to create quote teams and assign sections to the teams.

Quote Teams

The teams tab.

Creating a team of users enables simultaneous work on one quote, that is, explicit access to quote for those users that are part of the team. Quote owners can create multiple teams of users and also assign teams to different quote sections. In this way, quote owners segregate access to different parts of the solution design, ensuring that specific users have access only to the solution design sections for which they're responsible. This option is convenient for large tender quoting where different teams can be responsible for different parts of the tender. For example, one team can quote hardware and other teams quote software or professional services.

Quote owners create administrator teams that manage sections and assign users to solution teams. Each solution team has access only to the sections that they're assigned to. Multiple teams can work on the same quote and different sections at the same time without altering each other's work.

The hierarchy of teams on quotes based on rights is as follows:

  • Quote Owner: The quote owner is the default user with maximum rights. Only quote owners can create administrator teams and solution teams.
  • Administrator Team: Unlike the solution team users, administrator team users can create, edit, and delete sections. Administrator teams create solution teams, add users to teams, and assign teams to sections. There can only be one administrator team per quote.
  • Solution Team: A solution team is a group of users that are assigned to a section. Only members of a team assigned to a section have access rights. Users in the team assigned to a parent section do not have access to subsections. The users in this team cannot add any new teams or edit existing ones. Users can only view the grid with the existing teams.

Quote teams are managed in the Teams tab. Users create and manage tabs like any other tab in SAP CPQ. However, it's best to use the /quotation/Teams implementation file by default; this tab is visible to all permission groups in all quote statuses.

Maintenance screen for adding new teams.

Users can create teams either through the Excel template for creating sections by using the Solution Design tab or in the Teams tab.

Teams that are created through the Excel template for creating sections are without members, and the assigned user adds other members to the team by following the procedure below.

By default, the tab displays a grid with the quote owner's name and role. The following procedure describes the steps for creating an administrator team, but they apply to creating a solution team as well.

Steps for Creating an Administrator Team

  1. Choose Add.

    The Add Team modal displays.

    The field Party Role is automatically populated with Administrator Team.

  2. Define the name of the team.
  3. Find users for the team in the Team Users search field.

    Enter the name or the e-mail of the user and the system offers matching results.

    You can add both users from the same company as yours or from a different company to the team. However, inactive and blocked users aren't available to be added to a team.

  4. Choose Add.

    The team details appear in the Teams grid.

Let's create and assign a quote team in the next exercise. We'll describe the steps for creating an administrator team, which also applies to creating a solution team.

Create and Assign the Quote Team

Business Scenario

Supertech wants to improve and speed up the Sales process by including simultaneous work on the same quote by multiple users. But it's also necessary to ensure that there's no violation of other people's changes on the cart. To accomplish this task, Supertech needs to create administrator teams that manage sections and assign users to solution teams. Each solution team has access only to the sections assigned to it. Consequently, multiple teams can work on the same quote and on different sections at the same time, without altering each other's work.

Task Flow

In this exercise, you’ll learn how to group users into teams and enable simultaneous work on one quote.

Exercise Options

To carry out this exercise, you can choose the following option: Platform Simulation: Watch the step-by-step instructions within the simulation.

To start the simulation, choose Start Exercise in the figure below.