Describing Entitlement for Business

Describing Entitlement Management System (EMS) Features and Functions

Managing and Synchronizing Master Data in SAP EMS

Configuring Basic Entitlement Settings

Modeling Entitlements

Using SAP Entitlement Management (SEM) System Interfaces

Using Entitlement Mapping

Defining and Maintaining Entitlement Generation Rules

Managing the Operational Aspects of Entitlements

Managing the End-to-End Entitlement Process

Configuring and Monitoring an Entitlement Process

Managing Provisioning Orchestration

Exploring and Enhancing Master Data

Objective

After completing this lesson, you will be able to explore customer and offering master data and enhance EMS master data with extensions.

EMS Master Data

There are three types of master data associated with EMS: customers, offerings, and contacts. Normally, this master data is replicated from source systems, including SAP Master Data Integration, SAP S/4HANA, or a customer’s own master data source system.

SAP Entitlement Management System (EMS) allows for the manual creation of an "employee" type of contact person. This feature enables users to input essential details concerning a specific contact who is identified as an employee within the system.

Let’s see how to view and sync this master data with EMS.

Watch the following video to view master data in action with EMS.

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