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Operating with SAP Cloud ALM
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Using Monitoring and Analysis
Introducing SAP Cloud ALM for Operations
Explaining SAP Cloud ALM for Operations in a Nutshell
20 min
Access to the SAP Cloud ALM Demo System
5 min
Landscape Management & Architecture
20 min
Quiz
Using Monitoring and Analysis
Describe User Interface
11 min
Business Process Monitoring
40 min
Integration & Exception Monitoring
35 min
Real User Monitoring
42 min
Synthetic User Monitoring
30 min
Job & Automation Monitoring
33 min
Configuration & Security Analysis
30 min
Health Monitoring
30 min
Quiz
Describing Business Service Management and Event Management
Business Service Management
40 min
Intelligent Event Processing
25 min
Alert and Notification Management
30 min
Quiz
Explaining Integration
Operations Automation
20 min
SAP Cloud ALM APIs for Operations
30 min
Chat and Ticket Integration
10 min
SAP Focused Run Integration
10 min
Quiz
Summarizing and Giving an Outlook
Summarizing the benefits of SAP Cloud ALM for Operations
10 min
Review the Delivery Strategy, examine the SAP Road Map Explorer, and collect additional relevant information.
20 min
Quiz
Introducing SAP Cloud ALM for Operations
Explaining SAP Cloud ALM for Operations in a Nutshell
20 min
Access to the SAP Cloud ALM Demo System
5 min
Landscape Management & Architecture
20 min
Quiz
Using Monitoring and Analysis
Describe User Interface
11 min
Business Process Monitoring
40 min
Integration & Exception Monitoring
35 min
Real User Monitoring
42 min
Synthetic User Monitoring
30 min
Job & Automation Monitoring
33 min
Configuration & Security Analysis
30 min
Health Monitoring
30 min
Quiz
Describing Business Service Management and Event Management
Business Service Management
40 min
Intelligent Event Processing
25 min
Alert and Notification Management
30 min
Quiz
Explaining Integration
Operations Automation
20 min
SAP Cloud ALM APIs for Operations
30 min
Chat and Ticket Integration
10 min
SAP Focused Run Integration
10 min
Quiz
Summarizing and Giving an Outlook
Summarizing the benefits of SAP Cloud ALM for Operations
10 min
Review the Delivery Strategy, examine the SAP Road Map Explorer, and collect additional relevant information.
20 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 8 right to pass this unit.
1.
Which technology does Real User Monitoring in SAP Cloud ALM use to trace a request?
Choose the correct answer.
JSON files attached to the request
HTTP IDs in the browser log
SAP passport (incl. Transaction ID, Root Context ID, …)
The SAML response attached to the request
2.
What are some of the benefits of job and automation monitoring in SAP Cloud ALM?
There are three correct answers.
It provides a central platform to check whether automation processes have finished on time.
You can identify automations showing exceptional behavior regarding execution status.
You can receive alerts in case of issues with automations.
You can schedule automations centrally in the managed cloud services.
You can drill down into the business documents of the automations.
3.
What does BPMon stand for in the context of SAP Cloud ALM?
Choose the correct answer.
Business Process Monitoring
Business Partner Monitoring
Business Performance Monitoring
Business Process Management
4.
What is the purpose of message tracking in Integration & Exception Monitoring?
Choose the correct answer.
It allows users to search and track single messages based on specific business or application context attributes
It allows users to track all messages of a specific day
It allows users to search and track components based on specific business or application context attributes
It allows users to create a map to see in which components a specific message was.
5.
Which pages exist in the Configuration & Security Analysis application?
There are three correct answers.
Store Browser
Config Store
Changes
CCDB
Search
6.
What is the purpose of a scenario in Synthetic User Monitoring in SAP Cloud ALM?
There are two correct answers.
A scenario in Synthetic User Monitoring is a combination of a resource script (content) and runners (runtime infrastructure)
Synthetic User Monitoring measures the availability and performance of a scenario
Synthetic User Monitoring measures the memory and number of users in a scenario
A scenario in Synthetic User Monitoring is a combination of dynamic thresholds and the respective alerts triggered
A scenario in Synthetic User Monitoring refers to a specific set of conditions or events that are monitored to ensure that a business process is running smoothly and efficiently
7.
What is displayed on the overview screen of Synthetic User Monitoring in SAP Cloud ALM?
Choose the correct answer.
The overview screen displays a trend analysis with historical data of the memory used by the applications
The overview screen displays scenarios running on different runners
The overview screen displays how many users are logged into the monitored applications
The overview screen displays all Selenium IDE scripts, which are deployed to the monitored applications
8.
What purpose do scenarios have in Integration & Exception Monitoring?
Choose the correct answer.
They allow you to visualize a relationship between components and to maintain message paths
They are used to group components for easier scope selection
They are used to group alerts.
They are used to move the message collection from component to interface level
9.
Which cards are available for each message in the message details provided by Integration & Exception Monitoring?
There are two correct answers.
Status Details
Application Data
Business Context
Collection Context
Business Data
10.
When is a request rated red by Real User Monitoring in the context of performance rating for single requests?
Choose the correct answer.
If the response time is at least 12 times longer than the median.
If the response time is at least 2 times standard deviation longer than the median.
If the response time is at least 1 times standard deviation longer than the median.
If the response time is at least 8 times longer than the median.