Describing SAP Ariba 2402 Release Features

Objectives

After completing this lesson, you will be able to:

  • Describe new or changed features for SAP Ariba Procurement in the SAP Ariba 2402 release

ACC-848: Importing Purchase Contracts from SAP S/4HANA 2023 into Suite-Integrated SAP Ariba Buying and Invoicing Solution with SAP Ariba Contracts Disabled

Technical Details

  • Applicable Products
    • SAP Ariba Buying
    • SAP Ariba Buying and Invoicing
  • User Type
    • Buyer
  • Enablement Model
    • Customer configured

Description

With this feature, SAP Ariba certifies the integration between SAP S/4HANA 2023 and suite-integrated SAP Ariba Buying and Invoicing solution with SAP Ariba Contracts disabled. Using this feature, you can import purchase contracts from SAP S/4HANA 2023 and create corresponding item-level compliance contracts in SAP Ariba Buying and Invoicing solution. Catalog subscriptions are generated for all the items in these contracts and the items are made available for users to search for them in the catalog and purchase them.

The Process task for Purchase Contracts and Process Queued task for Purchase Contracts Document scheduled tasks allow you to import purchase contracts from SAP S/4HANA and create or update corresponding item-level compliance contracts in the SAP Ariba solution. For more information, see Import of Purchase Contracts from SAP S/4HANA and SAP S/4HANA Cloud.

Purchase contracts containing lean-services items can also be imported from SAP S/4HANA. However, import of purchase contracts containing items with hierarchy lists is not supported.

This feature facilitates the process for suppliers to create service entry sheets in SAP Business Network by punching into your SAP Ariba Procurement site. You can create purchase orders against the contracts in SAP S/4HANA and send them to the supplier's account in SAP Business Network. After the supplier sends a copy of the purchase order to your buyer's account in SAP Business Network, you can allow suppliers to punch into your SAP Ariba Procurement site, add contract items as line items to the service entry sheet, and create the service entry sheet.

Customer Benefits

This feature enables customers to import contracts from SAP S/4HANA to the SAP Ariba solution in a suite integrated environment when SAP Ariba Contracts is not used. The feature opens the flow for suppliers to create service entry sheets against items in SAP S/4HANA purchase contracts by punching into the SAP Ariba solution from SAP Business Network.

Prerequisites

  • Your site must have been integrated with SAP S/4HANA or SAP S/4HANA Cloud.
  • Enable the Enable import of purchase contracts from SAP S/4HANA and SAP S/4HANA Cloud (Application.Contract.S4HANAPurchaseContracts.EnableImport) self-service parameter to enable the feature for your site.
  • Ensure that the following self-service parameters have been configured with the appropriate values:
    • End point URL for importing purchase contracts from SAP S/4HANA and SAP S/4HANA Cloud (Application.Contract.S4HANAPurchaseContracts.ImportAPIURL)
    • End point username for importing purchase contracts from SAP S/4HANA and SAP S/4HANA Cloud (Application.Contract.S4HANAPurchaseContracts.ImportAPIUsername)
    • End point password for importing purchase contracts from SAP S/4HANA and SAP S/4HANA Cloud (Application.Contract.S4HANAPurchaseContracts.ImportAPIPassword)
    • Set batch size for importing purchase contracts from SAP S/4HANA and SAP S/4HANA Cloud (Application.Contract.S4HANAPurchaseContracts.BatchSize)
    • Set default preparer for the imported purchase contracts from SAP S/4HANA and SAP S/4HANA Cloud (Application.Contract.S4HANAPurchaseContracts.PreparerUniqueName)
  • Ensure that you enable the Create custom catalog fields to support purchase contracts (Application.Catalog.EnableS4ContractFields) self-service parameter to create the custom customer catalog fields required for the purchase contract-related information to be consumed and displayed in the customer catalog user interface.
  • If you want to use one or more purchase contract header fields as filters when importing purchase contracts, have your Designated Support Contact (DSC) submit a request with your SAP Ariba Customer Engagement Executive or Account Manager to design the S4HanaPurchaseContractsHeaderFilters flexible master data template. An SAP representative will follow up with information about SAP Services.

Restrictions

  • Import of purchase contracts containing items with hierarchy lists is not supported.
  • This feature is not supported in multi-ERP configuration sites.
  • API-based import of purchase contracts from SAP S/4HANA Public Cloud is not supported in the environment where SAP Ariba Contracts Workspace capability is in use.

GB-24766: Automated User Experience Survey in Guided Buying

Technical Details

  • Applicable Products
    • SAP Ariba Buying
    • SAP Ariba Buying and Invoicing
  • User Type
    • Buyer
  • Enablement Model
    • Customer configured
      Note

      This feature is optional in this release. In the future, SAP Ariba plans to turn it on for all customers.

Description

This feature introduces automated surveys on the guided buying home page to collect data about the user experience. The data gathered from the surveys is used by the SAP Central Design team to make decisions about how guided buying can be improved. The questions on the survey change every 90 days, but they only need to be answered once per user. A survey automatically appears on the home page if the user is inactive for two minutes, and if a response isn't recorded the survey keeps appearing until the questions are answered.

Note

Customers can't modify the surveys, or access the data collected. The surveys are maintained by the SAP Central Design team. Feedback received from the surveys is anonymous.

Customer Benefits

The SAP Central Design team can provide better products to customers by using the data gathered from the surveys when making decisions about how guided buying can be improved.

Prerequisites

To enable this feature, set the following guided buying parameter to true:

OptionDescription
PARAM_ENABLE_USER_FEEDBACK_SURVEY

Displays a user feedback survey on the guided buying home page.

If set to false (default), the user feedback survey doesn't display in guided buying.

If set to true, the user feedback survey displays in guided buying.

Feature Details

User Interface Changes

Previously, users could only submit feedback about their experience after they submitted a request or submitted an invoice. Now, the link to the survey, Help us Improve, is displayed in the Success window after users complete a task, as shown in Figure 7.

Screenshot of the Success window after a user has completed a task with the Help us improve survey link highlighted.

The same survey displayed each time, containing a few simple questions and a text area to enter feedback, as shown in Figure 8.

Screenshot of user experience surveys in guided buying.

When this feature is enabled, users can submit feedback about their experience without needing to complete a task. A prompt for a user experience survey displays on the guided buying home page automatically, as shown in Figure 9.

Screenshot of a prompt for a user experience survey displayed on the guided buying home page.

There are three different types of surveys that display on the home page. The type of survey that displays alternates between the following:

  • Open Text Question Survey: Used to gain qualitative insights about the user experience.
  • Overall Product Satisfaction Survey: Variation of the standard five-point metric used to measure overall satisfaction at key points throughout the user journey, as shown in Figure 10.Screenshot of the Overall Product Satisfaction Survey in guided buying.
  • UX Lite Survey: Validated two-question abbreviated version of the System Usability Scale, a standardized measurement of product usability, as shown in Figure 11.Screenshot of the UX Lite Survey in guided buying.

Related Resources

Information about all the new or changed features in the SAP Ariba 2402 release is available in What's New in SAP Procurement and SAP Business Network.

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