Business Details
Joule, SAP's generative AI copilot, is now available in guided buying. Joule uses a conversational interface to help users complete tasks efficiently. It leverages generative and other AI technologies to understand natural language requests, identify intent, perform actions, and provide insights. Using generative AI, it can execute tasks, deliver tailored responses, and summarize information effectively.
Joule can assist you with your product-related questions by finding answers in the product documentation published on the SAP Help Portal. Along with the answers, it provides direct links to the relevant source documents, allowing you to explore the details further. You can also perform tasks such as viewing the details of a document or approving a document from within the Joule interface.
Joule Capabilities in Guided Buying
The following capabilities are available in Joule in guided buying:
| Use Case | Description | Example |
|---|---|---|
| Purchase requisition status | Displays the status of a specified purchase requisition. | Show me the status of PR123 |
| Purchase requisition approvers | Displays previous and active approvers for a specified requisition. | Approvers for PR123 |
| Purchase requisition shipping details | Displays the shipping details of a selected purchase requisition from a list. | What is the shipping address |
| Purchase requisition details | Display details, such as line-item information of a specified purchase requisition. | Show me the details in PR123 |
| Recent purchases | Displays the list of purchase requisitions created recently. | Show me the list of requests that I created recently |
| Your favorites | Navigate the user to the Your favorites page. | Take me to my favorite items |
Changes to the User Interface
The Joule icon is now available in the top right of the shell bar. Choosing the icon brings up the Joule panel, where you can ask your questions.
Implementation Details
General Prerequisties
For both SAP Ariba Buying and SAP Ariba Buying and Invoicing, this feature requires the guided buying capability.
Technical Details
| Product | SAP Ariba Buying SAP Ariba Buying and Invoicing |
| Enablement | Customer-managed |
| Reference Number | GUIDEB-1163 |
| User Type | Buyer |
