Understanding the User Experience


After completing this lesson, you will be able to:

  • Learn about the main user experience innovations

SAP User Experience

In the video, Maria Silipo from Cloud ERP Product Success Enablement at SAP gives an overview of SAP user experience in the SAP S/4HANA Cloud Public Edition 2402 release. Watch this video to learn about the main user experience innovations the SAP S/4HANA Cloud Public Edition 2402 release has in store for you such as:

  • Switching to spaces and pages is now mandatory as groups setup is already outdated
  • Merging of spaces and pages
  • Collaborative ERP
  • SAPUI5 Adaptation Projects
  • Joule

Horizon Theme Improvements

With SAP S/4HANA Cloud Public Edition 2208, SAP introduced the Horizon visual theme to offer you a fresh and modern SAP Fiori experience and help you get your job done faster, more intuitively, and with better outcomes.

Taking your feedback to heart, we've made continuous improvements to the design from past releases. With this new release, we have implemented even more changes such as:

  • White input fields (instead of gray)
  • Clearly identifiable buttons
  • Improved contrast
  • Reduced header size
  • And more

Spaces and Pages and My Home

The groups setup on the SAP Fiori launchpad is now officially outdated; spaces and pages are the only available layout option as of this release.

The switch does not happen automatically, but has to be done manually.

Switching to spaces and pages has now become crucial to avoid a blank screen on the SAP Fiori launchpad. SAP is granting a grace period until June 2024 to all customers who haven't switched to spaces and pages yet. During this grace period, there's no guarantee that the group-based content is up to date. At the end of the grace period, SAP will change the settings in development and test systems first, and eventually also in production systems, to display spaces and pages as default without the option for administrators and business users to switch back to groups. The administrators of affected customers will be informed about these changes in due time.

With SAP S/4HANA Cloud Public Edition 2402, we ship a new functionality to merge spaces and pages, which can be used, for example, to reduce the number of duplicate apps, pages, or spaces for users. This can also be helpful if you want to enrich SAP-delivered spaces or pages with customer-defined content.

Switching to spaces and pages does not only give you a new layout option to structure the access to apps following work processes in an intuitive and efficient way; it also enables you to use the My Home entry page in SAP S/4HANA Cloud Public Edition. Users benefit from a personalized interface tailored to their needs, with important to-dos and insights readily accessible. Designed for efficiency across devices, the My Home ensures quick task execution through intuitive app organization.

With the 2402 release, we offer an increased level of personalization to make the user experience even more straightforward. This includes the following:

  • Harmonization of blank state
  • Consistent group creation via drag and drop
  • Total re-design of the app section
  • Increased language support for system news

For new customers, spaces and pages, and My Home are the default settings and benefit the users immediately.

The video discusses the user experience in more detail.

Efficiency Features in SAP Collaboration Manager

SAP Collaboration Manager is our innovative, cloud-based collaboration app that replaced the chat function of the former SAP CoPilot.

With SAP S/4HANA Cloud Public Edition 2302, we introduced the SAP Collaboration Manager. This cloud-based, innovative collaboration feature replaced the human-to-human chat function of the former SAP CoPilot in the three-system landscape. It offers a seamlessly integrated collaboration experience directly inside the SAP Fiori launchpad, increasing overall user efficiency. We've been continuously enhancing the SAP Collaboration Manager to offer more capabilities such as creating chats and inviting your co-workers to collaborate without any system switch over, taking screenshots and annotating or highlighting them, or linking your chat to any screen for reference. In this release, we offer even more enhancements such as:

  • Add My Home Insights cards
  • Mark notes and chats as Read or Unread
  • Add notes and chats to Favorites

User Collaboration in My Home

The My Home in SAP S/4HANA Cloud Public Edition offers a new collaboration feature with Microsoft Teams. Based on your contact information in SAP S/4HANA Cloud Public Edition, you can initiate a Microsoft Teams chat, start a voice/video call, or collaborate directly.

For more information about collaboration, see the video.

Cards in Microsoft Teams Chat

Another feature of the collaborative ERP is the possibility to share your most relevant business data using cards in Microsoft Teams chats. Through the cards, the recipients of your message can edit the data directly in the collaborative stage view in Microsoft Teams embedded in SAP S/4HANA Cloud Public Edition.

For a more detailed overview, see the video.

SAP UI5 Adaption Projects in SAP Business Application Studio

As of SAP S/4HANA Cloud Public Edition 2402, developers can use on-stack developer extensibility to work with SAPUI5 Adaptation Projects in SAP Business Application Studio (SAP BAS) to create variants of standard SAP Fiori applications ,using an easy-to-use project wizard.

In a UI adaptation project, you can extend the original code to define changes that fulfill the specific business requirements of different business roles, user groups, organizational units, and countries. For example, you might want to simplify and streamline a specific process by hiding fields not required by casual users, visualizing data as a chart, or changing a responsive table to a grid table to make information easier to process. After deployment, both the original application and your adapted application exist in parallel and can be made available to the relevant users through uniquely named application tiles in SAP Fiori launchpad/My Home.

Note that standard applications need to be enabled for the adaptation. As a partner, you can enable your custom apps for adaptation projects and allow your customers to take advantage of adaptation projects in this context.

To learn more, see the video:

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