The primary aspects here are Data Collection from managed services and systems, as well as personalization and Configuration. If you are interested in using these functions, please refer to the SAP Course CALM40 – Operating with SAP Cloud ALM.
Data Collection
You have full control over which data from managed services and systems is transferred to SAP Cloud ALM. When you activate your SAP Cloud ALM tenant and register your systems and services in the Landscape Management app of SAP Cloud ALM, the collection of observability data is not started automatically. SAP Cloud ALM follows a central configuration approach: You need to explicitly configure the data collection processes.
Hint
Please note that SAP may change any aspect of data collection or configuration at any time. For the latest information, consult the in-app help 
.
Personalization and Configuration
In many apps, you can also perform application-specific personalizations and configurations by choosing Configuration 
in the top-right corner.
The following slides show examples of these configuration options.
Business Process Monitoring
The first slide shows the Business Process Monitoring Configuration options:
- Service / System (##)
The Business Process Monitoring app includes a recurring auto-discovery mechanism that regularly and automatically identifies and activates business process KPIs. This mechanism only runs after the service or system has been connected to SAP Cloud ALM and the data collection has been activated accordingly.
Only if the auto-discovery detects relevant business data in your managed service or system, the service or system or individual KPI is activated in business process monitoring. Without relevant business data, the service, system, or KPI remains inactive and can't be monitored in business process monitoring.
After activation, you can stop data collection at any time by toggling the slider from On to Off. This changes the service or system status to Inactive. The service/system remains connected to Business Process Monitoring, and all previously collected data stays available.
- KPI Management (##)
To make changes to your KPI configuration and to see more information about each KPI, choose (Configure KPIs). As a Process Monitoring Administrator, you have the following configuration options:
- Setting Up Events
- Customizing the Data Collection
- Creating Custom KPIs
- Creating Custom Processes
- Data Volume
- Check the total amount of database memory space that the Business Process Monitoring app is currently using.
- Aggregation
Manage the retention time of individual business documents and aggregated data.
- Support
Export configuration data for support purposes.
- Access Control
Create access groups to manage users' access to end-to-end processes and individual process nodes. This will allow them to access the monitoring data for all associated KPIs and corresponding alerts.
For more Information, please consult the SAP Help Portal: Business Process Monitoring Configuration.
Integration & Exception Monitoring
The next screenshot shows the configuration options for Integration & Exception Monitoring:
- Service / System (##)
You can enable/disable the data collection for a service or system as required.
You can do the following customizations to the data collection for services and systems:
- Activate or Deactivate Data Collection for Individual Message Categories
- Use Filters to Collect Specific Messages
- Collect Additional Attributes
- Create Events
- Remove (Monitoring) Configuration
- Business Services (##)
Create a Business ServiceConfigure data collection and events for Business Services:
- Event Settings
- Filters
- Parameters
- Grouping
- Event Actions
- Application Settings - Section Housekeeping
In this section, you can configure the retention period for single messages and exceptions.
- Application Settings - Section Aggregation
In this section, you can configure the aggregation settings for messages and exceptions, and their retention periods. When aggregation is enabled, the collected messages and exceptions are aggregated, and stored in the aggregated data store.
- Application Settings - Section Data Volume
In this section, you can view the memory consumption details of the app. The total memory used to store messages and exceptions are displayed separately.
For more Information, consult: SAP Help Portal: Integration & Exception Monitoring.
For all the other Monitoring Options, please use the links to the SAP Help Portal: