Share your recently acquired knowledge across your social and professional networks.

{learning-journey-title}

Record of Achievement

RoA-310822.png

Pass all the quizzes and receive a digital badge

Record of Achievement

SAP Learning Group

298119_SAP_Learning_Group.jpg

Join our SAP Learning Group moderated by an SAP Learning expert. Ask your questions about your digital learning journeys,&nbsp;prepare successfully for your SAP Certification exams, and collaborate with other learners to reach your learning goals.

SAP Learning Group

Scrolling Tab | Explore the Lead to Cash Business Process in SAP Customer Experience

Share feedback

Follow guided learning and develop the skills you need at your own pace

Join a moderated learning group to engage with our experts and peers

Find the right learning resources to drive your career as a developer

Sign up to access exclusive student learning journeys

Discover the SAP product knowledge you need to help you progress in your career

Develop your skills

Learn.png

Want to learn more about the value of learning with SAP?

View available SAP Certifications on SAP Learning 

Purchase a subscription and book your exam

Validate your SAP expertise

SAP Certification validates your skills, sets you apart from the crowd, and demonstrates you have the knowledge you need to succeed.

Certify.png

Accelerate your career 

Upskill in key innovation topics through openSAP's free, expert-led online courses, microlearning, and podcasts.

Join SAP Community and connect with a global network of experts and peers to ask and answer questions.

Search for SAP product documentation or browse all SAP Learning Journeys to become competent in the SAP solutions you need.

Log in to SAP Learning Hub and access the entire SAP Learning portfolio, live practice systems, and social learning opportunities.

Find free tutorials, trials, downloads, and technical product information in the SAP Developer Center.

Book live classes (online and in person) and purchase SAP Certification and SAP Learning Hub subscriptions.

Explore_More.png

Navigate easily between training and support sites

og_default_image.png

Switching to SAP Universal ID

Switching to SAP Universal ID

SAP Learning

Manage my account

Inbox

Bookmarks

Achievements

Consent Management

SAP.com

SAP Community

SAP for Me

Live Sessions

Hands-on Practice

Certification

My Learning

Ready to start learning?

Introduction of the SAP Intelligent Enterprise

Introduction of the SAP Lead-to-Cash Business Process

Contact-to-Lead

Lead-to-Opportunity

Opportunity-to-Quote

Quote-to-Order

Order-to-Cash

Lead-to-Cash Variations

Putting it All Together

SAP Customer Experience, Lead-to Cash

This learning journey will guide you through the Lead to Cash business process in the Intelligent Enterprise, as well the way SAP Customer Experience and SAP S/4HANA solutions operate together to implement them.

SAP Customer Experience Solutions - Lead to Cash

In the SAP Intelligent Enterprise, the Lead-to-Cash business process goes from the first marketing contact to post-purchase service and every touch point in between. It covers all activities related to marketing, sales, customer service, order fulfillment, service delivery, invoicing, and accounts receivable. Get to know its constituent stages: Contact to Lead, Lead to Opportunity, Opportunity to Quote, Quote to Order and Order to Cash, and the way the different SAP Customer Experience and S4/HANA solutions operate together to implement them. This course contains 9 lessons. It will detail the key features and capabilities of each stage of the Lead-to-Cash business process but also introduce the SAP Intelligent Enterprise. It will also provide demonstrations to accurately describe the business process, business scenarios, and solutions for SAP Lead-to-Cash. Now, let's get started.

This course will equip you with the skills to manage bank statements, cash flow, and bank reconciliations within your SAP system. Master the tools to create bank statements, centrally monitor your cash position, establish planned cash flow items, and reconcile bank accounts for accurate financial reporting.

&nbsp;

Basic cash operations in SAP S/4HANA Cloud, Public Edition

Gain control of your banking processes within SAP. Master bank account management, understand Basic Cash Management functionality, and efficiently manage banks, house banks, and business partner bank accounts.

&nbsp;

SAP Customer Experience, Lead-to Cash

Record of Achievement

Pass all the quizzes and receive a digital badge

Exploring the Lead to Cash Business Process in SAP Customer Experience

Related live sessions

SAP Learning Group