Artificial Intelligence (AI) is one of the most transformative technologies of our times, and it is also one of the most fast-paced technology disruptions ever seen. Therefore, it's important that we continuously learn and adapt to the latest technologies, the latest trends, the latest risks, and opportunities that this AI brings, for it changes our lives forever.
In this lesson, you learn about SAP's approach to AI, which is called SAP Business AI.
At SAP Business AI, the system of intelligence is built with three core principles combined to deliver real business results:
- Relevant: Everything is embedded into our leading enterprise applications and business technology solutions. Customers can count on their SAP systems to be future-proofed with the most relevant AI experiences in the context of their business.
- Reliable: Based on the unique business data AND the business process context, we can deliver the most reliable business AI. Your AI is only as good as your data–we use the most important data and the only one with business data context intact.
- Responsible: We deliver AI with the highest levels of concern for security, privacy, compliance, and ethics. SAP has the right character to deliver AI responsibly. Our customers trust us with their most critical data and processes because we know how to build and run powerful, and trustworthy solutions, including AI that touches their most vital data and systems.
Introduction to the SAP Business AI
The SAP Business AI approach aims to enhance business applications by incorporating AI technologies.
This includes the use of Joule, a copilot that understands the specific needs of businesses. SAP also offers AI capabilities and services tailored to different business processes, such as business document processing, data attribute recommendations, and so on.
Data plays a crucial role in the success of Business AI, and SAP has access to a wide range of business data across various domains and the Intelligent Enterprise business processes.
AI Foundation is a one-stop-shop for developers to bootstrap their own Business AI solutions by creating AI-powered extensions and applications (including generative AI) on SAP Business Technology Platform (SAP BTP) and beyond.
To ensure the effectiveness of their AI solutions, SAP collaborates with strategic partners in the industry and uses the best available technology and tools. These partnerships involve embedding partner technologies into SAP products and enabling customers to build custom machine learning models using SAP data securely and easily.
Let's look at SAP Business AI.
SAP Business AI Approach
Summary
In this lesson, we’ve presented the SAP's approach and principles to AI, SAP Business AI.
SAP Business AI is relevant from day one since it is built in across all SAP applications that customers already use to run their most critical business processes. With SAP Business AI, users are empowered to interact with SAP software in the most natural way possible through Joule - SAP's copilot available across SAP applications.
SAP Business AI enhances the capabilities of SAP applications enabling them to learn and improve business outcomes. This leads to significant improvements in key business processes like recruit to retire, source to pay, design to operate, and lead-to-cash, which gives customers access to more intelligent and automated solutions.
Further Reading
For additional information on this topic, refer to: Exploring the SAP Business AI Portfolio.