From previous implementation meetings with the implementation partner team of Trust Partner Consulting, Adam knows that monitoring-related topics in the public edition of SAP S/4HANA Cloud projects use SAP Cloud ALM for operations. Carl was referring to these functions and promised to provide further details in the flow of the implementation project.
Therefore, Adam decides to get in contact with Carl, to setup a meeting to get an overview of SAP Cloud ALM. In a further step he plans to ask specifically, which functions can be implemented to monitor the SAP S/4HANA Cloud, public edition.
Carl explains that SAP Cloud ALM is an offering for Application Lifecycle Management (ALM) and customers benefit from an out-of-the-box, cloud native solution. It is designed as the central entry point to manage your SAP landscape with content-driven guided implementation and highly automated operations. In addition it facilitates collaboration and transparency along the entire end-to-end SAP service delivery process.
There are three main features provided by the SAP Cloud ALM and two additional functional areas:
SAP Cloud ALM offers features to help you during implementation, like Implementation project management, project landscape setup, feature management, process scoping and authoring, requirement and note management, task management, document management, test preparation, test planning, test execution, defect management.
For more information, go to SAP Cloud ALM for Implementation
Features, functions, and processes for operating your cloud centric solution landscapes. Having a central entry point to operate your complete SAP landscape running on different technologies. Different Monitoring features like Business service management, Configuration and security analysis are available (find details in the following section).
For more information, go to SAP Cloud ALM for Operations.
Get a harmonized user experience to easily access all information and assets relevant before, during, and after a service delivery. Get full transparency on your service deliveries: past, current, and upcoming services using the Applications Service Explorer and Service Delivery Center.
For more information, go to SAP Cloud ALM for Service.
Carl further mentions that implementation, operations, and services build the core features of SAP Cloud ALM, which corresponds to the big picture requested by Adam. Nevertheless, these functions do not cover the complete portfolio of the cloud-native tool collection of SAP Cloud ALM. Two other areas that are useful, depending on the scenario are:
- Business Transformation
The SAP Business Transformation Center is an offering for planning data transition projects from SAP ECC to SAP S/4HANA. It's intended for customers who want to gain insights into their legacy SAP ECC system in order to accelerate their transition to SAP S/4HANA-related products.
For more Information, go to SAP Business Transformation Center
Used for user management, tag management, and landscape management.
The following links are a good starting point for additional information:
Optionally, to keep you up to date and get a more comprehensive overview of all existing interactive channels on the SAP Cloud ALM Home page, use the following Demo.
In case you are interested in the basic configuration please consult Required Setup for SAP Cloud ALM within the SAP Help Portal.
SAP S/4HANA Cloud, Public Edition: Use Case Example
As explained, SAP Cloud ALM assists you with the management of your SAP solutions. It helps you to set up and manage projects, define the technical landscape of your products, carry out tests, and much more.
As an example you can use SAP Cloud ALM to create a project to be guided through the configuration of SAP S/4HANA Cloud, public edition. In this project, the customer can select task templates, which allows access to the tasks from the corresponding SAP Activate roadmap from within your project. Using this strategy you can steer the implementation forward and complete the tasks logically stringent in the most effective way.
Cloud Facts in General
Betty and Kelly are new to the public edition of SAP S/4HANA Cloud and wonder, which monitoring functions will be provided and who is responsible for implementing these capabilities.
Adam explains shortly that the tool collection SAP Cloud ALM covers topics in the area monitoring as part of the operations feature and suggests discussing further details in another meeting. They decide to force a short-term meeting to get some input.
To get best prepared for the announced follow-up meeting, Kelly uses the chance to ask a further question in the context of cloud-based solutions. Adam lists some key facts for clarification.
The general benefits of cloud solutions should be remembered:
- You do not need to invest in hardware and delays for ordering hardware are also reduced
- No basic setup and no complex configuration needed, as well as no basis operation
- There is no need to build up technical knowledge
- You do not need to plan and execute regular technical update/upgrade projects