Managing Competencies and Competency Libraries

Objectives

After completing this lesson, you will be able to:

  • Manage Competencies and Competency Libraries and map competencies to job roles

Competency Management Using the Action Menu

As seen previously, you can manage competencies by going into the competency itself. You can also make several changes from the Actions menu within the competency library.

Select the buttons to learn about the Action Menu.

Competency Library Modification

After you establish competency libraries, the next step is to modify existing competencies or add new competencies. You can complete several competency-related tasks directly from the competency links within Admin Center, such as copying, modifying, adding, and deleting competencies. You can modify or customize the content of existing competency libraries; your changes affect only forms created after that change.

Manage Competencies

To learn how to complete this exercise, watch this video:

Practice managing competencies:

Business Example

In this exercise, you will be managing competencies in the library.

Steps

  1. Edit competencies in the SuccessFactors 2.0 library by creating a new category titled THR95 Category and creating a new teaser level titled Greatly Exceeds.

    1. Navigate to Manage Competencies using Action Search.

    2. Select View your competency libraries, and choose the SuccessFactors Competency Library 2.0, which includes 86 competencies.

    3. Select the first competency Accepting Direction.

    4. From the Category dropdown menu, select Add Category.

    5. Create a new category, and title it THR95 Category.

    6. In Performance Details select Add Teaser Level and title the level Greatly Exceeds.

    7. Navigate to the Exceeds Teaser Level and review the performance descriptions for the first, second, and third person voices.

    8. In the lower left-hand corner, select Savefor the entire competency.

Managing Job-Specific Competencies

Competencies mapped to a job role are job specific competencies.

The mapping is done either in:

  • Families and Roles (Available in Manage Job Roles)
  • Job Profile Builder (Available in Manage Job Role Content)
Note

If a customer uses Job Profile Builder (JDM v2.0 in Provisioning), the system will behave differently. More information can be obtained in the Job Profile Builder Implementation/Administration guides. Or, you can check the course THR98 – SAP SuccessFactors Platform Advanced Academy that covers Job Profile Builder in more detail.

Map Competencies to Job Roles

To learn how to complete this exercise, watch this video:

Practice mapping competencies to job roles:

Business Example

In this exercise, you define a new job role in an existing job family, and map competencies to this role.

Steps

  1. Verify that the following job roles already exist in your Instance. If this is not the case, proceed to the solution and follow steps a) through e).

    RoleJob Code
    ManagerMGR
    Individual ContributorIC
    ExecutiveEXEC
    Note
    If steps 1 through 3 are already created in your Instance, proceed to step 4.
    1. Log into the Instance and navigate to Manage Job Roles from the Action Search bar.

    2. Select the SuccessFactors family, then choose the + Create New Role button.

    3. Enter the Role Name Executive and select + Add Job Code. Type EXEC in the Job Code field and leave the Usage as Default.

    4. Choose Save & Close.

    5. Repeat steps a) to d) to create the other roles in the table if they do not already exist.

  2. Map 4 competencies of your choice to the Executive job role, like this example:

    • Adapting to Change

    • Championing Customer Needs

    • Pursuing Self-Development

    • Solving Complex Problems

    1. Select the Executive job role and choose the button + Map New Competencies.

    2. Enter at least one word from the competency in the Competency Name field.

    3. Select to search within the SAP SuccessFactors 2.1 Competency Library and click the Search button.

    4. Select the competency you wish to add, scroll down, and click the Add Selected button to add the competency.

    5. Repeat steps b through d to add more competencies.

    6. Select Save Changes, Finish, and then Close Window once all competencies have been added. Refresh your screen to see the new competencies.

  3. In the Adapting to Change row select the Expected Rating cell to open the Expected Rating screen to enter the Calculated Expected Rating %.

    1. Enter a 1 for the Lowest Score, 5 for the Highest Score, and 4 for the Expected Score. Choose the Compute button and 75 should be entered for the Calculated Expected Rating %.

    2. Choose the Paste Above button and 75 should be entered into the top Expected Rating % field.

    3. Choose the Save Edits button and OK for the pop-up message about the ratings being saved. You’ll return to the Mapped Competencies screen.

    4. Select the Expected Rating cell for the next competency. You don’t need to calculate the rating, just paste the 75 into the top Expected Rating field and click Save Edits. Repeat this for the third competency.

    5. For the last competency, select the Expected Rating cell and enter 80 in the top Expected Rating field. Choose Save Edits to return to the Mapped Competencies screen.

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