Using Generative AI in Development Goal Management

Objectives

After completing this lesson, you will be able to:

  • Identify the SAP Business AI capabilities applicable to Development Goal Management

Generative AI Features in Development Goal Management

An administrator can turn on the AI Features from AI Services Administration tool, which include those relevant for Development Goal Management.

End users can use the Assisted Performance Goals feature to create goals using Generative AI. When selecting Create Goal, the Development Creation Options menu will show a text field where users can provide an input and generate a goal creation using AI technology.

Additionally, the Assisted Writing can be used to get assistance from AI technology to enhance the content from text and textarea fields, like Goal Name, Metric or Description. The capabilities for the Assisted Writing available in Goal Management are:

  • Enhanced Writing: Suggests enhancements in grammar, spelling, vocabulary choices, and phrasing in the context of the selected line or paragraph.
  • Change Tone: Provides options to change the tone of the writing of the selected line or paragraph to professional, personable, or constructive to suit the communication needs for different audience groups in the organization.
  • Make Shorter: Shortens a selected line or paragraph to convey the message more concisely.
  • Make Longer: Rewrites a selected line or paragraph by adding more words to provide a detailed explanation based on the original content.
  • Create Bulleted List: Converts a selected line or paragraph into a bulleted list to simplify complex information, and enhance readability by breaking it down into easy-to-read points.
The AI-assisted Writing tool offers language reviews only in English.
Note
The AI-assisted Writing tool can also be used in SAP SuccessFactors 360 Reviews, Continuous Performance Management, Performance Management and Opportunity Marketplace. More information is available here Premium AI Features in SAP SuccessFactors

Permissions required to use AI Capabilities

End users will need the following permissions granted in Role-Based Permission.

  • User Permission → AI Access → Assisted Development Goals, for the Goal Creation with Generative AI.
  • User Permission → AI Access → Assisted Writing, for the AI-Assisted Writing.

Use Generative AI to Create and Edit Goals

In this example, an employee wants to leverage the Generative AI capabilities to create a relevant and attainable goal based on a user input to "get certified in AI this year".

Prerequisites

End Users must accept the AI Usage Acknowledgment, available from the User Profile menu, to agree on the AI capabilities considerations when it comes to generate outputs.

Steps

  1. Navigate to the Development Goal Plan, using the Home menu or selecting the quick action Manage My Goals from the Home Page.

  2. Create a New Goal, selecting Create Goal button.

  3. The Goal Creation Options will display different options to create a goal. The first one is the ability to type a message and prompt results from the AI-powered technology. In this example, the employee types to get certified in AI this year. When selecting the Generate button, the AI will prompt a creation of a new goal.

  4. The new goal is created. You can review the AI-generated content in the edit goal window. The goal fields available for AI generation are Goal Name, Description, Metric, Start and Due dates and Milestones.

  5. Further changes can be done, editing the details generated or even use the option to re-generate AI content again and trigger different results that can be easily compared. In the following example, the original goal name generated by AI will be edited using the Generation Input option and change the message prompt.

  6. Results can be now compared. Notice on the example, how the Generation Input will prompt a different result. User can now accept or discard the new generated results.

  7. Once the goal is saved, the Goal Details will indicate that this goal is enhanced by AI.

Result

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