Managing Business Processes with Business Process Management Software


After completing this lesson, you will be able to:

  • Outline the need for Business Process Management Software by evaluating consequences of poorly defined and benefits of well-defined business processes
  • Define Business Process Management by applying its six stages
  • Convince a colleague of the benefits of Business Process Management
  • Plan a business process implementation leveraging core elements of a BPM system

Why Businesses Need Business Process Management Software?

First of all, let’s clarify why businesses need Business Process Management Software (BPMS) like SAP Build Process Automation. In a company running thousands of processes, it can be challenging for management to see where things are going wrong. In the end, it all comes down to how well business processes can be defined and executed. Business Process Management Software helps you to bring structure into the large amount of your company’s business processes. It helps to prevent potential chaos and to clearly define and manage the processes. Let’s have a look at the consequences that poorly defined business processes mean for your company, and which benefits well-defined business processes offer.

Getting Started with No-Code Business Process Automation

Comparing good versus bad business processes:

  • Well-run processes improve communication between people and departments. Accuracy, speed, and efficiency are big advantages. This can eliminate daily confusion or frustration, and increase accountability within a team. Rather than blaming a process for delays or failures, team members are able to take on more responsibility and focus on their goals.
  • However, not all processes are good. Even if they’re not engineered well, bad processes can still be running in your organization. While these might still get the job done somehow, it is those processes that can cause the biggest issues – for you personally and overall.

What is Business Process Management?

Business Process Management (BPM) is an approach used to identify, analyze, measure, and improve an organization’s processes. BPM is not to be seen as just another software in your company, but rather as a strive for operational excellence. It helps a company run faster, better, and at a lower expense, too.

This is achieved via the BPM lifecycle which consists of six stages that a company should undertake to strive for operational excellence. Let’s review these six stages:

Benefits of Business Process Management

There are several benefits that come with managing the business process lifecycle with BPM:

  • Enhanced visibility into organizational activity and control over the key business tasks.
  • Ability to identify and solve bottlenecks or blockers saving time or costs.
  • Improved communication and collaboration across the business allowing the staff to focus on important work.
  • Agility due to the adaptability of transparent and well documented processes.
  • Helps the business to strive for organizational efficiency.

To summarize, BPM is a broad discipline with a perspective on all of the people, information, systems, and other things that generate outcomes in support of a business strategy. It helps companies that are running large amounts of processes, to see where things are going wrong, and to increase operational transparency.

Elements of a BPM System

Now that you know about BPM and its benefits, let’s see how Software can take these advances to the next level. Efficiency is one of the most important factors. BPMS offers employees a set of standardized tools to manage processes, and to help problems become visible quicker. In a company running thousands of processes, it can be challenging for management to see where things are going wrong. Here, BPMS drives efficiency. Faster identification of breakdowns and processes means quicker response times and quicker fixes. This leads to organizational agility, which is a competitive advantage. It also means solutions are defined and implemented when they are needed. Finally, BPMS strengthens teamwork from two key perspectives. Firstly, collaboration between departments becomes easier, more automatic, and requires less administrative effort. Secondly, it frees people up from doing boring work that can be taken care of by technology, allowing them to spend more time connecting personally and working creatively together. The following elements facilitate a BPM System:

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