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SAP Learning Class | Discovering SAP Sales Cloud

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This certification verifies that you possess the core skills in SAP Sales Cloud, proves that you have the core understanding required of an Implementation Consultant and are able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.

SAP Certified Associate - Implementation Consultant - SAP Sales Cloud

cleanFiles/bookmap_SAP_Sales_Cloud_Beginner_en-US_learning-sap-com_lsc-prod.zip (MMCP-DROPZONE) - 2025-10-30T06:21:25.000Z

Connecting SAP Sales Cloud to the CX Portfolio

Connecting SAP Sales Cloud to the Sales Cycle

Assessment

Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle

Determining the Key Areas of the Sales Cloud User Interface

Identifying Key Capabilities of Account Management

Recognizing the Basic Features and Functions of the User Interface

Identifying a Lead and its Capabilities​

Identifying and Creating Leads​

Defining the Functional Capabilities of Lead Management

Connecting an opportunity to the sales cycle

Configuring an Opportunity within a Sales Cycle

Converting an opportunity into a sales quote and sales order​

Defining the Characteristics of a Sales Opportunity

Examining the Quoting Capabilities of Quotation Management

Creating a Quote and Adding Products to a Quote

Examining Quotation Management Capabilities to Streamline Sales

Creating Sales Contracts

Exploring the Sales Document Flow

Preparing Sales Contracts​

Creating, Recommending, and Upselling Products for a Sales Order

Determining the Sales Order Process Flow from SAP Sales Cloud to SAP S4HANA

Determining the Key Stages in the Sales Order Process

Exploring Activity Management

Creating Activities and Activity Lists

Exploring Visit Planning and Execution

Creating an Activity Plan for Visit Execution

Planning and Recording Site Visits

Exploring the Sales Planning and Forecasting Tools

Sales Target Planning Workspace

Planning and Forecasting Sales

Determining Different Pricing Options

Exploring Pricing Options

Utilizing Sales Cloud Add-Ons

Exploring SAP Sales Cloud Add-Ons

Exploring the Dashboard and the Opportunity Analysis Report​

Utilizing Reports and Analytics in SAP Sales Cloud

SAP Sales Cloud Foundation

In this course you will learn about SAP Sales Cloud from a business user’s perspective. This will include sales business processes, including topics such as lead management, opportunity management, quotation management, sales contracts, Add ons and more.

1_2hnk7a3b (video-connector) - 2023-12-03T21:14:24.421Z

Discovering SAP Sales Cloud

Welcome to the Discovering SAP Sales Cloud course. This course is designed for sales representatives, admins, or anyone who wants to learn the basics of SAP Sales Cloud Solution. With 13 guided lessons, you'll learn fundamentals of features such as leads, opportunities, quotes, and define key stages in the sales order process. You'll also explore pricing options, add-ons, reports and analytics in SAP Sales Cloud. Knowledge checks are included to review each lesson. Excited? Let's get started.

Meet SAP Customer Experience Solutions - SAP Sales Cloud and SAP Service Cloud

SF Live events (sf-live-events) - 2025-07-09T11:40:51.546Z

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture. If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you! In this session, you will get an introduction to SAP Sales Cloud, and SAP Service Cloud.
For a complete overview of all the different SAP CX solutions, don't miss the other live sessions in this series:&nbsp;
<ul>
<li>Meet SAP Customer Experience Solutions – Meet SAP Customer Experience Solutions – Lead to Cash and SAP Customer Data Solutions</li>
<li>Meet SAP Customer Experience Solutions – SAP Commerce Cloud and SAP Emarsys Customer Engagement</li>
<li>Meet SAP Customer Experience Solutions – Integration and Extensibility Options</li>
</ul>
In all of these sessions you’ll learn about the major features of each solution, use cases, and business benefits, as well as learning and enablement options.

SF Live events (sf-live-events) - 2025-11-05T06:40:03.613Z

Print Form Adaptation with Adobe LiveCycle Designer for SAP CX and other SAP solutions

SF Live events (sf-live-events) - 2025-07-09T05:58:58.312Z

SF Live events (sf-live-events) - 2025-10-17T12:35:20.478Z

SF Live events (sf-live-events) - 2025-10-17T13:50:53.385Z

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud (versions 1 and 2), &nbsp;SAP Business ByDesign and SAP S/4HANA are based on print form templates that can be adapted with Adobe LiveCycle Designer. In this live session we will have a closer look at typical requirements, issues, and best practices for print form adaptation with Adobe LiveCycle Designer and the mentioned cloud systems.

SF Live events (sf-live-events) - 2025-11-05T06:46:22.858Z

Extending SAP Sales Cloud version 2 with SAP Build

SF Live events (sf-live-events) - 2025-10-16T06:29:23.050Z

SF Live events (sf-live-events) - 2025-10-16T06:39:10.906Z

SF Live events (sf-live-events) - 2025-07-09T07:37:12.275Z

This session will cover the use of SAP Build for extending SAP Sales Cloud version 2. The following concepts will be presented, with lots of demonstrations throughout:
<ul>
<li>SAP Sales Cloud v2 extensibility options</li>
<li>Using SAP Build</li>
<li>Low Code options with SAP Build Apps</li>
<li>Pro Code options with SAP Build Code</li>
<li>Samples</li>
</ul>

SF Live events (sf-live-events) - 2025-11-04T10:34:01.037Z

In this Get Certified live session series, certified expert trainers will deliver knowledge transfer sessions covering all topic areas relevant for the <a title="C_C4HCX" href="https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience" target="_blank" rel="noopener">C_C4HCX</a> certification: SAP Certified Associate - Solution Architect - Customer Experience.The goal of this Get Certified live session series is for learners to receive expert-guided support to complement their self-study activities and prepare them to attempt the <a title="C_C4HCX" href="https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience" target="_blank" rel="noopener">C_C4HCX</a>&nbsp;certification exam.To prepare for the certification, you should first work through the Courses and Learning Journeys linked to the certification and join the live sessions. Your trainer will review the Learning Journey content and focus on the most important topics relevant to the exam, to give you the best chance of success.
The following content will be covered:
<ul>
<li>Session 1: Kickoff (60 minutes)</li>
<ul>
<li>Outlining the live session series, introducing the certification, explaining the types of questions, providing tips for preparation, working through sample questions in the exam interface</li>
</ul>
<li>Session 2: The Intelligent Enterprise (60 minutes)</li>
<ul>
<li>Course - Integration for the Intelligent Sustainable Enterprise - Introduction and High-Level Overview - Units 1, 3 and 4</li>
</ul>
<li>Session 3: SAP Service Cloud (60 minutes)</li>
<ul>
<li>Learning Journey - Implementing SAP Service Cloud - Units 1 – 4</li>
</ul>
</ul>

Get Certified: SAP Certified Associate - Solution Architect - Customer Experience

In this series of live sessions, you will learn about various features in SAP Sales Cloud Version 2. &nbsp;The series is made up of the following sessions::
Session 1 – Overview
Session 2 - Deep Dive Part 1
<ul>
<li>Onboarding</li>
<li>Sales Cloud Version 2 set-up</li>
<li>Fundamentals including Global Search, Extensibility, User &amp; Control etc.Session</li>
</ul>
Session 3 - Deep Dive Part 2
<ul>
<li>Guided Selling</li>
<li>Digital Sales Engagement</li>
<li>Pipeline Management &amp; Forecasting</li>
<li>MS Team integration and Autoflow</li>
</ul>

SAP Sales Cloud Version 2 - Overview and Deep Dive

SAP Sales Cloud Functional and Admin Essentials

SF Live events (sf-live-events) - 2025-10-16T11:14:56.562Z

This series of live sessions will help you understand the basics of SAP Sales Cloud from a functional point of view, and from the perspective of an administrator.

SF Live events (sf-live-events) - 2025-11-05T06:43:34.841Z

Prepare to pass the certification C_C4HCX: Solution Architect for Customer Experience

Prepare to Pass C_C4HCX: Solution Architect for Customer Experience

SAP Customer Experience expert trainers deliver an introductory session on the C_C4HCX certification exam for SAP Certified Application Associate as Solution Architect for Customer Experience. The goal is to explain the certification process, the level of knowledge required and the resources available for its preparation. The session also aims to address any participant question related to this certification exam. 
This session presents the following concepts (not necessarily in this order): 
Introduction 
&nbsp; *About the C_C4HCX certification 
&nbsp; *General Information 
&nbsp; *Exam Information 
All Topics Walkthrough 
&nbsp; *SAP Extension Suite 
&nbsp; *SAP Integration Suite 
&nbsp; *SAP Sales and Service Cloud 
&nbsp; *SAP Customer Data Cloud 
&nbsp; *SAP Commerce Cloud 
&nbsp; *SAP Marketing Cloud and Emarsys 
&nbsp; *The Intelligent Enterprise 
Simulation mode: Sample questions 
Further Resources

SF Live events (sf-live-events) - 2024-09-19T12:07:34.916Z

Print Form Adaptation with Adobe LiveCycle Designer for SAP Sales and Service Cloud 
Session #1 of 1

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud and SAP Business ByDesign are based on print form templates that can be adapted with Adobe LiveCycle Designer.
This session explains the concept of print form maintenance within the system(s), introduces the Adobe LiveCycle Designer and demonstrates how to implement typical adaptation requirements.

SAP Customer Experience: C4C Extensibility

PDFs (Portable Document Format) generated by SAP Sales Cloud, SAP Service Cloud and SAP Business ByDesign are based on print form templates that can be adapted with Adobe LiveCycle Designer.

In this live session we will have a closer look on typical requirements, issues, and best practices on the topic print form adaptation with Adobe LiveCycle Designer and the mentioned cloud systems.

SF Live events (sf-live-events) - 2024-09-20T04:00:03.053Z

Grow and Develop your Skills in SAP Customer Experience Solutions
Session #1 of 1

Today’s business landscape is changing dramatically and so are your customers’ expectations for better interactions with your company. To help you fulfill these expectations, SAP offers a broad and deep portfolio of solutions for creating personalized and trusted customer experiences – as well as the training you will need to maximize these applications. During this live session, we will give you an overview of the training offerings for the different SAP Customer Experience solutions. You will learn as well about the different options you can choose to attend SAP Customer Experience training.

SAP Customer Experience: Education Resources

Today’s business landscape is changing dramatically and so are your customers’ expectations for better interactions with your company. To help you fulfill these expectations, SAP offers a broad and deep portfolio of solutions for creating personalized and trusted customer experiences – as well as the learning you will need to maximize these applications. 
During this live session, we will give you an overview of the learning resources for the different SAP Customer Experience solutions 
You will learn as well about the different options you can choose to attend SAP Customer Experience trainings. 
• SAP Training and Adoption concepts 
• SAP Customer Experience Solutions learning portfolio offering 
&nbsp; o SAP Commerce Cloud 
&nbsp; o SAP Customer Data 
&nbsp; o SAP Sales Cloud 
&nbsp; o SAP Service Cloud 
&nbsp; o SAP Emarsys and SAP Marketing Cloud 
&nbsp; o SAP Customer Experience Solutions – Integration and Extensibility 
• Other learning resources 
• Questions

SF Live events (sf-live-events) - 2024-09-19T13:45:43.822Z

This Program consists of four (4) sessions. You will receive four (4) separate meeting invites from SAP Learning Hub saplearninghub@sap.com upon successful registration.

Session #1 of 4
*Introduction to SAP Customer Experience Solutions and Lead to Cash  
*SAP Customer Data Essentials 

Session #2 of 4
*Outlining SAP Sales Cloud  
*Edging SAP Service Cloud 

Session #3 of 4: 
*SAP Emarsys Customer Engagement 
*SAP Commerce Cloud Overview  

Session #4 of 4: 
*Primer to SAP Customer Experience Integration options 
*SAP Customer Experience Extensibility alternatives

Meet SAP Customer Experience Solutions

Do you want to know about the different solutions that are part of the SAP Customer Experience portfolio? Perhaps you already have experience with some of them, but you’d like to complete the big picture.

If your answer is yes, the Meet SAP Customer Experience Solutions live sessions are perfect for you!

By attending this series, split into 4 days of 2 hours each, you can get to know all the different SAP Customer Experience solutions: SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, SAP Emarsys Customer Engagement, and SAP Customer Data solutions. Learn about their major features, use cases, and business benefits, as well as learning and enablement options.

You can also discover the different approaches to integrate them together and with back-end systems from SAP (such as the SAP ERP application, the SAP CRM and SAP S/4HANA). Finally, you’ll hear about the extensibility models available to implement your custom business requirements.

SF Live events (sf-live-events) - 2024-09-19T14:16:05.802Z

SAP Sales Cloud Version 2 - Deep Dive Part 1

SF Live events (sf-live-events) - 2024-09-04T04:00:00.745Z

This live session will help you learn about the new SAP Sales Cloud Version 2. &nbsp;The following topics will be included: Onboarding, Sales Cloud Version 2 set-up, and Fundamentals including Global Search, Extensibility, User &amp; Control etc. 
Be sure to also check out the related live session "SAP Sales Cloud Version 2 - Deep Dive Part 2".

&nbsp;

SF Live events (sf-live-events) - 2024-09-19T13:38:13.750Z

SAP Sales Cloud Version 2 - Deep Dive Part 2

SF Live events (sf-live-events) - 2024-09-05T04:00:04.613Z

This live session covers Sales Cloud Version 2 features in detail, such as Guided Selling, Digital Sales Engagement, Pipeline Management &amp; Forecasting, MS Team integration and Autoflow. 
Be sure to also check out the related live session "SAP Sales Cloud Version 2 - Deep Dive Part 1" which covers other related topics.

&nbsp;

SF Live events (sf-live-events) - 2024-09-19T13:39:36.314Z

SF Live events (sf-live-events) - 2024-07-26T04:00:04.219Z

SAP Sales Cloud Version 2 Overview

SF Live events (sf-live-events) - 2024-09-03T04:00:02.214Z

In this session you will get an overview of various features in SAP Sales Cloud Version 2

&nbsp;

SF Live events (sf-live-events) - 2024-10-17T12:31:09.201Z

SAP Sales Cloud Functional Essentials

SF Live events (sf-live-events) - 2024-08-07T04:00:01.941Z

This session will help you understand the basics of SAP Sales Cloud.

SF Live events (sf-live-events) - 2024-09-19T13:21:43.032Z

SAP Sales Cloud Admin Essentials

SF Live events (sf-live-events) - 2024-08-08T04:00:01.908Z

This session covers the basics an SAP Sales Cloud Administrator needs to know.

SF Live events (sf-live-events) - 2024-09-19T13:21:38.840Z

SF Live events (sf-live-events) - 2024-12-11T03:25:38.591Z

Unlock a Seamless Lead-to-Cash Process with your GROW Subscription

In today’s competitive market landscape, delivering exceptional sales experiences is crucial for business growth. However, many businesses struggle with fragmented CRM systems that hinder their ability to engage with customers and scale effectively. These disconnected systems often lead to siloed data, making it difficult for sales teams to access critical real-time insights – leading to inefficiencies like delayed responses, inconsistent messaging, and a lack of personalized engagement. This is why it is necessary to streamline lead-to-cash processes, optimize sales operations, and deliver the exceptional experiences

SF Live events (sf-live-events) - 2025-01-31T21:20:24.021Z

SAP Sales Cloud

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SAP Sales Cloud Foundation

Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle

Recognizing the Basic Features and Functions of the User Interface

Defining the Functional Capabilities of Lead Management

Defining the Characteristics of a Sales Opportunity

Examining Quotation Management Capabilities to Streamline Sales

Preparing Sales Contracts

Determining the Key Stages in the Sales Order Process

Exploring Activity Management

Planning and Recording Site Visits

Planning and Forecasting Sales

Exploring Pricing Options

Exploring SAP Sales Cloud Add-Ons

Utilizing Reports and Analytics in SAP Sales Cloud

Practice your skills in a live SAP environment

Hands-on Practice for SAP Sales Cloud

SAP Learning Group

Join our SAP Learning Group

Ask your questions

Prepare thoroughly for SAP Certification exams

Work together with other learners

Reach your learning goals

Book your certification exam

Prepare for certification

SAP Sales Cloud Foundation

Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle

Recognizing the Basic Features and Functions of the User Interface

Defining the Functional Capabilities of Lead Management

Defining the Characteristics of a Sales Opportunity

Examining Quotation Management Capabilities to Streamline Sales

Preparing Sales Contracts​

Determining the Key Stages in the Sales Order Process

Exploring Activity Management

Planning and Recording Site Visits

Planning and Forecasting Sales

Exploring Pricing Options

Exploring SAP Sales Cloud Add-Ons

Utilizing Reports and Analytics in SAP Sales Cloud

Practice your skills in a live SAP environment

Hands-on Practice for SAP Sales Cloud

SAP Learning Group

Join our SAP Learning Group

Ask your questions

Prepare thoroughly for SAP Certification exams

Work together with other learners

Reach your learning goals

Book your certification exam

Preparing Sales Contracts