Creating a Credit Memo on Ariba Network

Objectives

After completing this lesson, you will be able to:

  • Explaining Credit Memo Processing
  • Creating a Credit Memo on Ariba Network

The Credit Memo in the Returns Collaboration Process Flow

Select the start button to watch.

Creating Credit Memo in Ariba

The Supplier Creates the Credit Memo

The Supplier has received a Return Ship Notice from the Buyer. Once he receives the goods being returned by the Buyer, he will generate a credit Memo to credit the buyer for the cost of goods returned. He creates the Credit Memo on Ariba Network.

The process begins by finding the Returns Purchase Order on Ariba Network, then, in the Create Invoice dropdown, and selecting the Credit Memo for Return Items option.

He then populates the fields on the Credit Memo screen and choose Submit. The Credit Memo is created and sent to the Buyer on their SAP system.

More about Credit Memos

  • A type of invoice.
  • Sent from the Supplier to credit the cost of goods returned.
  • Multiple Credit Memos can be created.
  • Issued at the line item level because Purchase Orders can include regular items and return items.
  • Not supported at header level.

Creating the Credit Memo

The Supplier starts creating the Credit Memo on the Purchase Order Screen.

Click the boxes to show the fields.

Create a Credit Memo on Ariba Network

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