Emergency Access Request
Imagine that the accounting department made a mistake entering documents and an accountant received a task to enter a document for a closed period. The accountant has elevated privileges to open the closed period, correct the mistake, and close it again. To get elevated privileges, the accountant (the firefighter) requests a corresponding firefighter ID.
As a firefighter, or other user, in the Access Request app, you request emergency access for the firefighter through an access request of type Superuser Access.
![To open the Access Request app, select the tile. To open the Access Request app, select the tile.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_001.png)
![In the Access Request app, complete the form and choose Submit. In the Access Request app, complete the form and choose Submit.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_002.png)
In most access request tabs, you enter request details, a description, and information in the same way that you do for a usual access request (refer to Unit Access Request Management). In the User Access tab, you add the necessary firefighter IDs with validity dates and submit the request for approval to a firefighter ID owner.
Approval of an Emergency Access
![To open the Work Inbox app, select the tile. To open the Work Inbox app, select the tile.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_003.png)
![To finalize the approval, choose Submit. To finalize the approval, choose Submit.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_004.png)
The Firefighter ID owner approves the access request in the Work Inbox app. After the assignment is approved, you, as the firefighter, can use the firefighter ID and perform a firefight session to resolve critical issues.
Firefighter - Firefighter ID assignments
There are two apps where you can manage firefighter - firefighter ID assignments:
- Firefighters app
- Firefighter IDs app
The Firefighter App
![To open the Firefighters app, select the tile. To open the Firefighters app, select the tile.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_005.png)
Here, you can manage assignments from the firefighters view. When you open an assignment, you see the list of firefighter IDs for a particular firefighter.
![To see the list of firefighter IDs for a particular firefighter, select an assignment and choose Open. To see the list of firefighter IDs for a particular firefighter, select an assignment and choose Open.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_006.png)
![On the Firefighter Assignment page, you can see the list of Firefighter IDs for the selected firefighter. On the Firefighter Assignment page, you can see the list of Firefighter IDs for the selected firefighter.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_007.png)
![To open the Firefighter IDs app, select the tile. To open the Firefighter IDs app, select the tile.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_008.png)
Here, you can manage assignments from the firefighter IDs view. When you open an assignment, you see the list of firefighters for a particular firefighter ID.
![To open an assignment, select the assignment and choose Open. To open an assignment, select the assignment and choose Open.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_009.png)
![In the Firefighter ID Assignment, you can see the list of firefighters for a particular Firefighter User ID. In the Firefighter ID Assignment, you can see the list of firefighters for a particular Firefighter User ID.](/service/media/topic/a2cd4149-01a2-42f8-b3df-f80a4d3883ed/GRC310_20_en-US_media/GRC310_20_en-US_images/U4_Lesson_2_010.png)
In the Firefighter IDs and Firefighter apps, the SAP Access Control administrator can:
- Review assignments.
- Create a new firefighter ID - firefighter assignment.
- Change a firefighter ID - firefighter assignment by reassigning.
- Change the validity dates of an assignment.
- Delete an assignment.