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Explore SAP Customer Data Platform Essentials

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Unit 1

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Getting Started With SAP Customer Data Platform

4 Lessons

18 mins

After completing this unit, you will be able to:

  • Define customer data and discuss how it is useful for understanding customer behaviors and user experience.
  • Define customer data platform and discuss how it is different than other data stores.
  • Identify the 3 core pillars of the SAP Customer Data Platform and explain how to use them to personalize the customer experience.
  • Recognize and define key terms in SAP Customer Data Platform and relate these terms when configuring SAP Customer Data Platform.

Record of Achievement

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Exploring SAP Customer Data Platform Essentials

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