Understanding Reporting in SAP SuccessFactors

Objective

After completing this lesson, you will be able to describe Canvas, Dashboard and Tiles, Table, and Story reports.

Introducing Reporting in SAP SuccessFactors

Watch the video to get started on the Reporting unit.

Reporting and Report Center Overview

The reporting solutions in SAP SuccessFactors generate both simple lists and more advanced cross-tabs and pivots, which can be combined with charting and formatting into multi-page reports for distribution within the company. You can control access to build and run reports by granting permissions only to authorized users.

Report templates are available for all core areas of the SAP SuccessFactors solution, including Performance, Goals, Succession, Recruiting, and Employee Central. Templates are being continually scoped and added.

The reporting capabilities in SAP SuccessFactors also allow users to build interactive dashboards and tiles, which enable managers to view a summary of information for their teams.

Displays Reporting tool results.

Note

Several SAP SuccessFactors solutions have their own reporting tools accessible outside of Report Center. To know more about module-specific reporting tools, refer to the product-specific guides in the SAP Help Portal.

Report Center

Displays Report Center UI.

Report Center consolidates report builder tools into a modern interface where you can create and run reports.

Report Center centralizes all platform reporting tools in SAP SuccessFactors, including Tiles, Dashboards, Tables, Canvas, and Story reports. This centralization enables you to edit and execute reports from a single location.

Access to Report Center must be granted through permissions.

Different Types of Reports in the Report Center

Caution

SAP SuccessFactors has announced planned retirements of the older reporting solutions. Based on customer feedback, functional gaps, and internal review, SAP SuccessFactors has the following announcement as of the 2H 2025 release:

"SAP SuccessFactors is dedicated to providing a robust reporting experience in Story Reports that supports use cases like scheduling, bulk data export, and other critical use cases prior to announcing a new deprecation date. We intend that most of these gaps will be closed in our 2026 releases. At that time, we will evaluate and communicate a revised deprecation timeline for our Legacy Reporting tools.

There are no current deprecation dates for any legacy reporting tools presently:

  • Canvas Reports - No Deprecation Date Currently
  • Table Reports - No Depreciation Date Currently
  • Tiles & Dashboards - No Deprecation Date Currently

Our deprecation plan will be reevaluated in 2026 once we have made progress on the gap closure mentioned at the beginning of this update, and we will communicate any set deprecation dates in 2026."

Current information about the retirement announcements can be found in the SAP Community, within the Product and Customer Updates section (requires community membership).

Story Reports

Displays example of a story report.

The Story Report type in Report Center is the newest type of report and the preferred reporting solution and is based on the integration of the SAP SuccessFactors HCM solution with SAP Analytics Cloud. A Story Report is a presentation-style report that utilizes charts, tables, text, images, and interactive elements to display and explain data. It mainly involves building a query and using it to generate the report. You can share your story with others so they can use the report you’ve created.

Hint

Story Reports are the recommended report type for all new reports.

With Story Reports, you can:

  • Search across all schemas, reporting on fields from different schemas that are linked.
  • Report on data from product schemas that are not supported by other reporting tools in SAP SuccessFactors.
  • Use additional calculated functions not available in other SAP SuccessFactors reporting tools (for example, CONTAINS, LENGTH, UPPERCASE).
  • Perform date calculations.
  • Create and display ratios in the story report (for example, gender ratio).
  • Create reports irrespective of your data access permissions. This means you can add fields to the query even if you don't have the relevant data access permission; however, when you run the report, you won't see any data for such fields.
  • See relevant fields automatically for the data elements linked using joins, without needing to navigate the data model manually.

Characteristics of Story Reports are:

  • Modern visualizations

  • Live SAP SuccessFactors data

  • Intelligent joins across modules

  • Secure, role-based access

  • People-centric data privacy and protection

  • Use data sources: All but Recruiting Marketing, Recruiting Posting, and Onboarding 1.0. However, you can report on data from product schemas that aren't supported by other reporting types in SAP SuccessFactors, such as Onboarding (2.0), Job Profile Builder, and Spot Awards.

  • Create and display ratios
  • Use formats: CSV, PDF, or XLS

Table Reports

Displays a Table Report.

Table Reports are designed to be extremely simple to use and provide a flexible, intuitive platform for users to create custom list reports. They provide basic metrics for standard reporting requirements. Table Reports provide real-time reporting. Table reports can then be easily exported as required.

The characteristics of Table Reports are:

  • List Reports

  • Simple Data Extractions

  • Formats such as Excel, CSV, PDF, or PPT

  • Data sources such as all modules excluding LMS, custom MDF, and some of the newest SAP SuccessFactors features.

Canvas Reports

Displays a Canvas Report.

Canvas Reports allows you to visualize data in a formatted and presentation-ready report. Canvas reports are used to create printable and re-usable reports.

Canvas Reports use Page Designer, a self-service tool that can be used to drag-and-drop components easily onto a report page.

These components can include Tables, Charts, Imagres, and Text.

The reports can include live detailed reporting data, LMS data, Advanced Reporting data, or Workforce Analytics measures and dimension data.

By using the Report Distributor or Report Scheduler, administrators can send the reports as attachments to e-mails or FTP.

The characteristics of Canvas Reports are:

  • Printable

  • Multi-pages

  • Formatted

  • List reports

  • Charts and graphs

  • Calculated columns

  • Data Sources: EC, Talent, MDF, and LMS

  • Format: Excel, CSV, PDF, PPT, DOC, or e-mail

Dashboards and Tiles

Displays an example of a Dashboard.

Dashboards and Tiles are used to track key processes dynamically within the organization.

Tiles provide a simple chart output that can be embedded across the SAP SuccessFactors suite. Tiles can be built by using a Tile Builder Wizard, which guides the user through the process of building a visualization.

Tiles support Drill to Detail capabilities to further analyze the underlying data. Tiles can include both SAP SuccessFactors live data and Workforce Analytics data. Once built, these tiles can be included in a dashboard, assigned to the home page, or displayed in the Insights Panel.

Dashboards provide a method to easily collect and visualize multiple tiles in a single place. Using tile-based Dashboards, tiles can be shown on one page, easily comparing multiple Key Performance Indicators (KPIs).

The characteristics of Dashboards and Tiles are:

  • Online Dashboards
  • Track key processes
  • Drill from chart to list
  • Data source: All modules excluding LMS, custom MDF, and some of the newest SAP SuccessFactors features.

Summary

  • The reporting solutions in SAP SuccessFactors produce both simple lists and more advanced cross-tabs and pivots.
  • Report templates are available for all core areas of SAP SuccessFactors, including Performance, Goals, Succession, Recruiting, and Employee Central.