Describing SAP SuccessFactors Learning

Watch the video to get started on SAP SuccessFactors Learning unit.

SAP SuccessFactors Learning is a part of the SAP SuccessFactors Human Experience Management suite. It is a learning management system (LMS) which allows users to be assigned, self-assign, and complete learning items, such as courses and other learning activities.

SAP SuccessFactors Learning follows the key concepts of the Learning Needs Management model to track training for users. To understand the LMS, you need to first understand the terminology.

• User: A user is a person such as an employee, contractor, or customer for whom you wish to assign learning needs and track completions.
• Items: An item is an entity that can be assigned and tracked. This can be a course, document, assessment, video, and so on. It may be learning or non-learning, online or in-person, optional or required, one-time or recurring (if assigned as part of a curriculum).
• Curricula: A group of one or more items (and/or curriculum requirements) that can be assigned to users and have its completion status tracked as a group.
• Programs: A list of activities such as items, links, HTML, or text that are organized into sections. A program may be scheduled, duration-based, or open-ended.
• Classes: A class is an occurrence of an item with dates, times and resources (for example, instructors, locations, and so on). Classes allow users to be registered or self-register.
• Libraries: A library provides access to items, curricula, programs, and classes that a group of users (defined by different criteria such as region, organization, and so on) can self- assign, self-register, or recommend.
• Learning Assignments: Items assigned to a user that must be completed. These items are organized in sections on the Learning Home Page and presented as cards. Each card provides details about the type of learning and specifies the due date for completion.
• Learning History: A list of all history records for the user. A history record is a user’s participation in the completion of an item or external event.
• Reports: Reports may be run in the LMS to provide status information about assignments, completions, and other details about learning entities and users.

• Admin: An Admin is a person with the permissions to create and assign learning entities, run reports, add completions to the learning history for users. Different admin roles may include different permissions for access to specific entities and users.
• Evaluations: Three levels of evaluation may be tracked in the system by creating surveys and exams and assigning them to users. These include: Course Feedback Surveys, pre- and post-exams (used in Learning Evaluations), and Follow-up Surveys.

Users can access the user interface of SAP SuccessFactors Learning by selecting Learning from the main navigation drop-down menu. 

Watch this video to learn more about the Learning Home Page for users.

The following page elements appear on the new Learning Home page:

• New Learning Experience Switch: This switch allowing users to navigate between the new and legacy experiences. When on the new experience, the user can launch a popup with information to help them transition from the legacy page.
• Dashboards Menu: Allows the user to navigate to Team View (applicable to managers only), My Classes (instructors only), and Learning Administration (admins only).
• Activities Menu: This menu provides access to Learning History, Curricula, Approvals, Reports and many others depending on permissions.
• Required Learning: This section shows assigned required training (assigned by others) prioritized by due date by default.
• Requests for Me: This section shows any observation requests that the user needs to address.
• Invest in Myself: This section shows learning that may have already started, or may be approved and ready for the learner to start. Previously self-assigned learning also appears here.
• Latest Bookmarks: This section displays saved courses and other learning content flagged using the bookmark feature. It provides users an easy way to manage their learning interests in a single page, separated from courses they're already engaged in or have been assigned.
• Suggested by Peers: This section allows users to see person-suggested items. The recipient can bookmark the opportunity, indicate that they aren’t interested, or click for more details.
• Personalized recommendations: Powered by the machine learning technology of SAP AI Business Services, personalized recommendations are generated to employees, based on employees' data. It includes their profile information, growth portfolio attributes, and their system interactions and activities.

• Viewing assigned training, curriculum status, and overdue learning for their employees.
• Assigning items and curricula.
• Registering users into available classes.
• Send editable overdue training reminders.
• Recording completions for direct reports.
• Running reports for direct and indirect reports.
• Delegating responsibilities to other users.
• Assigning alternate managers for their direct reports.
• Reviewing training requests (as a Training Manager).
• Manage Approvals

Instructors will be able to make certain actions with regard to their classes, depending on their given permissions. Some key actions are:

• Viewing their scheduled courses and printing the roster
• Viewing students who have registered for the course
• Adding learning history records for the users enrolled in their classes
• Adding walk-ins to the registration (during class time)
• Viewing time slot details and class documents
• Tracking attendance by time slot (manually or using QR codes)
• Launching a feedback survey for some/all students
• Adding history records for ad hoc training (that has not been created as a class)
• Updating and viewing VLS accounts and launching a VLS session
• Sending email notifications to users

The SAP SuccessFactors Learning instance is seamlessly and fully integrated into the SAP SuccessFactors instance. This makes it possible for a Learning admin to easily access the Learning Administration Home Page from within the SAP SuccessFactors Instance.

Watch the video to learning more about how an admin can navigate within SAP SuccessFactors Learning.

There are four sections of the admin screen:

• Human Capital Management Platform Header: Available on all pages as the administrator navigates within SAP SuccessFactors Learning.
• Header Toolbar: Component sits above the Entity Header and is displayed when the administrator navigates within SAP SuccessFactors Learning. In addition, this contains the Full Screen Mode feature and access to online help.
• Menu Navigation: Allows admins to select the appropriate areas they are working with to find entities and settings.
• Workplace Area: The workspace area is the area to the right side of the menu navigation. It renders the pages driven by the selections made from the menu navigation.