Using Action Search, other Searches, and Custom Navigation

At the top of the page, a search bar allows users to search for an action or for people.

People Search in the Global Header enables you to search for and find people in your organization.

The benefits of the Global Header People Search include the following.

• Easy access from every page.

• Supports for fuzzy matching, allowing you to find an employee by a search term that has one character difference from the target employee name.

• Supports searching for employee names that contain characters with accents, umlauts, diereses, and so on.

• Supports searching for employees by Employee Central names.

• Ability to control the EC (Employee Central) and non-EC user info displayed in the search results with Role-Based Permissions.

If you want to search for employees and are not sure about the exact spelling of their names, you can use the special character "*" as a wildcard.

To help you better understand the matching logic, let's assume that Person A "Mike Adams" and Person B "Mike Williams" are in our employee database.

So when you search for "Mike adam", Person A appears in your search results. When you search for "Mike Willi", Person B appears in your search results. When you search for "Mi *ams", both Person A and Person B appear in your search results. When you search for "*ike Adams", neither Person A nor Person B appears in your search results

For further information check: Allowing Special Characters in Search Queries

Fuzzy search allows you to find an employee by a search term that has one character difference from the target employee name. The feature applies to the following scenarios when searching employees:

• One missing or redundant character. If you search for "Joerg", the results also return "Jörg", and vice versa.

• One misspelled character. If you search for "ALLEX", the search results also return "Alex" and "Allen", and vice versa.

Prerequisites:

• User Search permission is granted in RBP.

• Enable Solr People Search is enabled in Provisioning.

To enable the fuzzy search:

1. From the Action Search, go to Company System and Logo Settings.

2. Turn on Enable fuzzy search function for People Search.

3. Choose Save Company System Setting to save changes.

By default, inactive users are not included in People Search results. Use this configuration option to include them.

This company-level setting does not affect search functions on People Profile or Employee Directory. Likewise, feature settings and permissions used to control search functions on People Profile or Employee Directory, such as the Role-Based Permission Include Inactive Employees in the search, do not affect People Search.

Future hires are also displayed as inactive users in the People Search results in the Global Header.

Action Search is a feature designed to facilitate navigation and enhance overall system usability.

As an End User, you can use Action Search to find dozens of common actions directly in the search bar at the top of the page. You can use natural language to describe what you want to do, and then select from a list of suggested actions. You can also search for tools using English search terms, even if you log on SAP SuccessFactors with non-English language.

As an administrator, you can use Action Search to access your Admin Center as well. You can also do the following:

• Create a search for relevant actions based on keywords and synonyms.

• Manage and configure your own action keywords and custom links.

As an administrator, you can access Admin Center → Company Settings → Manage Action Search to customize the ways in which users find actions from the search bar in the page header. You can enable or disable actions, and add your own search terms or search labels, both for standard actions and your own custom actions.

There are a number of predefined actions and paraphrases within SAP SuccessFactors. If you would like for users to have additional key words or paraphrases to search by, you can add your own Custom Paraphrase within a specific Action.

For example, as an administrator, you may refer to Role-Based Permissions as RBPs. In Action Search, you can add RBP as a searchable paraphrase from Action Search. To do this, choose Action from the list on the left side of the page. Then choose the Add custom paraphrases option. Type in the new paraphrase under When the user searches for any of these… and the option you’d like to display in the search results under Display this paraphrase. Then click Save.