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Integrating SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA
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Introducing SAP Sales and Service Cloud Integration with SAP S/4HANA
Introducing SAP Sales and Service Cloud Integration with SAP S/4HANA
Describing the SAP Integration Strategy
9 mins
Exploring Integration Capabilities of SAP Sales and Service Cloud
18 mins
Exploring Integration Scenarios
15 mins
Quiz
Getting to know the Systems and the System Landscape
Examining Technical Connectivity and Security Aspects
Configuring the Systems
Replicating Master Data
Monitoring and Troubleshooting
Running Transactional Data Scenarios
Knowledge quiz
It's time to put what you've learned to the test, get 4 right to pass this unit.
1.
The SAP integration strategy strongly relies on SAP Business Technology Platform (BTP) to power the integration between SAP solutions.
Choose the correct answer.
True
False
2.
You can view standard integration content on the SAP Business Accelerator Hub.
Choose the correct answer.
True
False
3.
What transactional integration scenarios are available for integrating SAP Sales and Service Cloud with SAP S/4HANA?
There are two correct answers.
Lead to external opportunity follow-up
Opportunity to external quote follow-up
Sales quote to external order follow-up
4.
Select the benefits of integrating SAP Sales and Service Cloud with SAP S/4HANA.
There are three correct answers.
Pre-packaged integration content simplifies and accelerates the integration setup
Allows sales people to control the delivery and payment process
Enables end-to-end business processes from lead generation to payment
Provides real-time access to information in the back-end system
5.
What master data integration scenarios are available for integrating SAP Sales and Service Cloud with SAP S/4HANA?
There are two correct answers.
Business Partners / Accounts bi-directional
Business Partners / Accounts uni-directional
Products bi-directional
Products uni-directional