In the previous lesson, Paula Project has realized the general value of cloud-based solutions for Dreams without Limits in general. Now, she wants to know more about the value of SAP Cloud ALM for her company.
Together with Peter Process and Scott Look, she meets Alexander Architect again.
How Can SAP Cloud ALM Help You?
In the meeting, Alexander points out that SAP Cloud ALM covers all stages of the application lifecycle: from the discovery of cloud solution capabilities to implementation, operations, continuous innovation, business value realization, and enhancement.
It provides a clear guided methodology to deploy, adopt and extend new capabilities across Paula’s organization. SAP Cloud ALM includes best practice recommendations for the implementation of the Hire to Retire process (and other end-to-end processes). It supplies monitoring for business processes and integrations to minimize disruptions. In addition, it orchestrates and automates standard operations and error handling procedures.
As the HR process owner at Dreams without Limits, Peter wants more information on how SAP Cloud ALM can help implement the business processes and adopt latest innovations.
Alexander answers that SAP Cloud ALM for implementation provides a harmonized project implementation experience. This includes the following elements:
- Easily onboard your project team.
- Effectively run fit-to-standard workshops with process templates.
- Automate task assignment for your project members.
- Orchestrate all test activities.
- Consistently deploy to production.
- Realize maximum traceability end-to-end.
- Track progress with built-in reporting.
As a HR IT support engineer at Dreams without Limits, Scott wants more information on how SAP Cloud ALM can help keep their business running.
Alexander answers that SAP Cloud ALM for operations acts as a central entry point for operating the complete SAP landscape on different technologies. It has multiple use cases to detect, route, and solve problems in operations. It ensures high business continuity. He lists some examples:
- Ensure high performance quality in all business processes by providing end-to-end transparency for users, integration, applications, and business processes.
- Detect problems immediately with automated alert management and tools for advanced analytics.
- Predict anomalies early with machine learning. Enable both LoB and IT users identify disruptions and react to them.
- Automate corrective actions for higher process efficiency.
- Achieve superior business SLAs with transparency, regarding availability of business services including business downtimes and business events.
In addition, Scott wants to know the benefits for service delivery.
Alexander answers that SAP is innovating the service delivery process by leveraging the capabilities of SAP Cloud Technology. SAP Cloud ALM for service includes a collaboration platform to share deliverables, action items, and results with all people involved in the end-to-end service delivery process. This end-to-end process increases the efficiency in collaboration during service delivery. For easier consumption, it standardizes and digitizes the service results format.
NoteFor more information, refer to the blog Service Delivery with SAP Cloud ALM.
HintIf you want to transform your SAP ECC system to SAP S/4HANA on premise or to SAP S/4HANA Cloud, private edition, using the Selective Date Transition approach, SAP additionally offers SAP Business Transformation Center and its integration into SAP Cloud ALM. For more details, refer to: https://support.sap.com/en/alm/sap-cloud-alm/transformation/btc.html.
Note that this is not applicable to Dreams without Limits as they want to implement the Hire to Retire scenario with SAP SuccessFactors and SAP S/4HANA Cloud, public edition.