This section introduces the Technical Downtime Optimization (TDO) app. The TDO app helps you to analyze maintenance events based on the Software Update Manager (SUM) statistics file.
Technical Downtime Optimization Application
With the Technical Downtime Optimization (TDO) Application, SAP offers a tool to evaluate the runtime of a completed maintenance event with Software Update Manager (SUM). At the end of a SUM run, you are asked to provide feedback to SAP. The feedback includes the statistical data on the SUM run, encapsulated in a file called UPGANA.XML and, in case of conversions, also APPLANA.XML.
The application is available through SAP for Me. The tile is located in Services & Support → Diagnostics, Reporting & Analytics. It is named Technical Downtime Optimization. You can access the application also using the direct link: https://me.sap.com/app/downtimeoptimization.
Features of Technical Downtime Optimization App
After statistics, XML-files of a SUM run have been provided to the TDO app, the respective maintenance event can be accessed in the app. A chart visualizes the duration of uptime and technical downtime as well as the main phases of the technical downtime. Additionally, recommendations on how to potentially improve runtimes of SUM are available.
The Compare feature compares two SUM runs that have been uploaded to the TDO app. Additionally, TDO app offers Simulation features to estimate the potential downtime savings in case any downtime-optimization option is utilized. Following simulations are available (if applicable for the respective maintenance scenario):
- Downtime reduction through data archiving
- near-Zero Downtime Maintenance
- Zero Downtime Option
- downtime-optimized Database Migration Option
- downtime-optimized Conversion
Additionally, a Cutover Plan feature is available. The runtime information from SUM as well as modifiable blocks for manual activities (such as modification adjustments or ramp-down activities) are presented in an easy-to-consume timeline to serve as a starting point for project planning.
Find out more about the Technical Downtime Optimization application in the following blog post in the SAP Community: https://blogs.sap.com/2020/09/16/downtime-optimization-get-insights-using-the-new-tdo-app/