Using Functional Location and Product Installation Points

Objective

After completing this lesson, you will be able to use Functional Location and Product Installation Points in SAP Service Cloud Version 2.

Functional Location and Product Installation Point

Additional service objects in SAP Service Cloud Version 2 include the functional location and the product installation points.

  • Functional Location

A Functional location is a physical or logical structure, created hierarchically, that organizes a company's assets for maintenance, operational, and spatial purposes. It serves as a specific place where a maintenance task is performed.

Functional Location UI

Within the maintenance of a Functional Location, you can add, create new Registered Products, Product Installation Points, and Functional Locations directly assigned to the Product Installation Point.

  • Product Installation Point

A Product Installation Point is a specific, physical location where a product is installed. It can be regarded as a type of functional location or a component within a larger installed base.

Within the maintenance of Product installation points, you can add, create new Registered Products, Product Installation Points, and Functional Locations directly assigned to the Product Installation Point.

Product Installation Point UI

Summary

  • Explored service object functional location and product installation point