Exploring Joule with SAP Concur Solutions

Objective

After completing this lesson, you will be able to explain Joule with SAP Concur Solutions.

What is Joule with SAP Concur Solutions?

Joule is now available with SAP Concur solutions, making it easier and faster for users to book travel, submit expenses, and ask for help. Review the following video to learn more.

What is the Business Value of Joule with SAP Concur Solutions?

Joule with SAP Concur Solutions offers business value for users at every level and within every function of the system; from travelers to administrators to executive decision makers. Let's take a look at some examples.

Role: Business Traveler Value: Require support from travel to reimbursement	Role: Travel & Expense Administrator Value: Optimize user efficiency	Role: Finance Leader or CIO Value: Enhance team productivity

A business traveler completes a trip and uses Joule to prepare and submit expenses for reimbursement: Search and book personalized and policy-compliant business travel. View, create, and update expense reports, allocations, itemizations, and more. Get clear, concise answers to questions with Joule.	A travel and expense manager activates Joule to help support the user experience, allowing users to focus on increasing program and policy adoption: Reduce time spent answering questions by providing users with a self-service tool to easily find answers. Help employees get reimbursed faster with a conversational AI tool that helps them complete and submit their expense reports. Quickly find answers to user questions, like what is an allowance and how do I update my profile.	A finance leader or CIO uses Joule to implement modern technologies that enhance staff productivity: Increase efficiency for travelers, expense users, and program administrators with a conversational AI tool. Ensure AI tools provide the highest level of ethics, privacy, and data security. Reduce IT spend and resource usage by integrating tools with existing business applications and systems.
Impact: Ensure expenses are completed quickly and accurately, so users can focus on more important work, confident that their expenses are accurate and will be reimbursed quickly.	Impact: Spend less time answering user questions, allowing more time to focus on strategic program initiatives.	Impact: Maximize current investments to capture more spend, increase employee efficiency, and improve the user experience.

Role: Business Traveler

Value: Require support from travel to reimbursement

Role: Travel & Expense Administrator

Value: Optimize user efficiency

Role: Finance Leader or CIO

Value: Enhance team productivity

Smiling individual who acts as a business traveler

Smiling individual who acts as an administrator for SAP Concur.

Smiling individual who acts the CIO and is the executive decision maker for travel and expense.

A business traveler completes a trip and uses Joule to prepare and submit expenses for reimbursement:

Search and book personalized and policy-compliant business travel.
View, create, and update expense reports, allocations, itemizations, and more.
Get clear, concise answers to questions with Joule.

A travel and expense manager activates Joule to help support the user experience, allowing users to focus on increasing program and policy adoption:

Reduce time spent answering questions by providing users with a self-service tool to easily find answers.
Help employees get reimbursed faster with a conversational AI tool that helps them complete and submit their expense reports.
Quickly find answers to user questions, like what is an allowance and how do I update my profile.

A finance leader or CIO uses Joule to implement modern technologies that enhance staff productivity:

Increase efficiency for travelers, expense users, and program administrators with a conversational AI tool.
Ensure AI tools provide the highest level of ethics, privacy, and data security.
Reduce IT spend and resource usage by integrating tools with existing business applications and systems.

Impact: Ensure expenses are completed quickly and accurately, so users can focus on more important work, confident that their expenses are accurate and will be reimbursed quickly.

Impact: Spend less time answering user questions, allowing more time to focus on strategic program initiatives.

Impact: Maximize current investments to capture more spend, increase employee efficiency, and improve the user experience.

Summary

Joule makes booking travel and submitting expenses faster and easier for all SAP Concur users.
Business travelers can use Joule to quickly complete policy-compliant bookings and expense reimbursements.
Administrators can optimize efficiency by giving users self-service tools to answer questions and submit reports.
Finance leaders improve productivity, data security, and maximize technology investments with Joule’s conversational AI.
Overall, Joule ensures faster, more accurate expenses, letting users focus on higher-value work.

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