Illustrating Value Creation with People Intelligence through Customer Examples

Objective

After completing this lesson, you will be able to analyze the impact of People Intelligence on business challenges using real-world customer use cases to demonstrate its value.

ORBIS SE

With its 900 employees across three continents, ORBIS SE helps organizations optimize their business strategies, processes, and software implementations. They implemented SAP solutions for planning to support comprehensive, accurate workforce planning, which allows them to analyze forecasts and assess workforce supply and demand to improve personnel allocation.

Reference link: ORBIS: Aligning people and strategy for better business outcomes with integrated workforce planning

Key Takeaways

  • ORBIS transitioned from error-prone manual processes to digitalized planning for greater accuracy, speed, and transparency.

  • SAP tools consolidated financial and HR data into one accurate source, streamlining reports and workforce forecasts.

  • Real-time analytics allowed ORBIS to track key metrics, plan hiring needs, and align revenue goals with workforce capacity.

  • Standardized planning reduced complexity, cut staff involvement by 80%, and supported dynamic business adjustments throughout the year.

  • Future growth plans include integrating new tools to refine cost-to-revenue analysis, financial planning, and organizational adaptability.

Edgewell Personal Care

Edgewell Personal Care, with a portfolio of 25 well-known personal care brands and over 7,000 employees worldwide, uses SAP solutions to improve its HR data quality for more reliable HR reporting. Edgewell’s People Analytics team uses stories to examine data around inclusion and belonging, leadership, tenure, talent acquisition, and more, sharing the insights with company leadership, HR leaders, and HRBPs.

Reference link: Quality Data Enables AI, People Analytics at Edgewell | SAP News

Key Takeaways

  • Edgewell improved HR data accuracy from 37% to 96%–97% to enable better reporting, engagement, and innovation.

  • A data steward program trained HR business partners to proactively maintain data quality, drastically reducing errors.

  • Reliable data has helped identify issues like turnover and improve HR strategies, including the "Joyful Journey" candidate experience.

  • Sharing accessible, role-based insights encourages informed decisions across HR, leadership, and business functions globally.

Summary

  • ORBIS SE digitized their workforce planning to replace manual processes, boosting speed, accuracy, and transparency. Their consolidated financial and HR reporting improved reporting and forecasting, and real-time analytics aligned workforce capacity with business goals and hiring needs.

  • Edgewell Personal Care’s data steward program trained HR leaders to maintain data quality and reduce errors. Their improved HR data accuracy enabled better reporting and innovation, and accessible insights supported stronger decisions across HR and leadership globally.