The purpose of the Operation to Outcome core industry priority is to reimagine government service delivery by moving from standardization to simplification and innovation. Operation to Outcome transforms service delivery approaches across all levels of government to achieve a frictionless government. While e-government brought old processes online, frictionless government is about reinventing government models, processes, and work. Frictionless service delivery approaches help government focus on outcomes and put citizens and residents first. The SAP Tax and Revenue Management Solution is part of the Operation to Outcome core industry priority.
SAP Tax and Revenue Management increases collections and maximizes taxpayer compliance with unified contribution, revenue, and tax management. It helps agency revenue administrators effectively deliver tax collection and revenue management services.
Our software for contributions, revenue, and taxes can help:
- Provide a single view of the taxpayer and support multiple revenue types
- Increase collections and maximize compliance
- Enhance taxpayer service and satisfaction
Note
Legend:
- Blue = Business Technology Platform
- Orange = SAP Applications on top
- Grey background = partner on top
List of Used Abbreviations
- AIN: SAP Asset Intelligence Network
- AIW: SAP Asset Information Workbench by Utopia
- ASPM: SAP Asset Strategy and Performance Management
- Conv: Charging SAP Convergent Charging
- ECM: SAP Enterprise Content Management
- FI-CAC: SAP S/4HANA Cloud for contract accounting and invoicing
- MDG-EAM: SAP Master Data Governance, EAM Extension by Utopia
- PdMS: SAP Predictive Maintenance and Service
- PdEI: SAP Predictive Engineering Insights
- PIN: SAP Project Intelligence Network
Summary of business capabilities of the SAP Tax and Revenue Management solution.
- Taxpayer Online Services
- Simplify taxation by enabling electronic interactions between taxpayers and tax agencies.
- Taxpayer Registration and Third Party Management
- Streamline the registration of central taxpayer accounts and management of third parties.
- Tax Return Processing and Tax Return Assessment Processing
- Improve accuracy and efficiency by managing the complete lifecycle of tax returns and assessments.
- Receivables and Payables
- Manage receivables, payments, and reporting of high volumes of financial transactions with SAP S/4HANA.
- Collections Management
- Tailor collections management processes to customer profiles, including overdue debt collection management.
- Fraud, Risk, and Compliance
- Improve case coordination with real-time collaboration across multidisciplinary service delivery teams.
The reference SAP Tax and Revenue Management solution architecture showing the SAP S/4HANA Application Platform and SAP Business Technology Platform technologies/solutions.