Manually Entering Transactions, Credits, and Deposits

Objective

After completing this lesson, you will be able to create and adjust transactions, credits, and deposits manually.

Manually Entering Transactions, Credits, and Deposits

Transactions, Credits, and Deposits can be manually created, modified, or adjusted.

Data can be:

  • Imported from source systems.
  • Entered manually through the user interface.
  • Credits and Deposits calculated by plan rules.

There are many reasons to manually enter or adjust information. Some examples are:

  • A transaction wasn't created before the end of the compensation period, preventing the payee from receiving a bonus or accelerated commission.
  • A transaction was preassigned to the wrong payee.
  • Management would like to split a credit between the original payee and another person who helped with a sale.
  • The CEO would like to pay an ad-hoc bonus to a small set of payees outside of the compensation plan rules.

Exercise: Create a Manual Deposit

Business Example:

In this exercise, you’ll create a manual deposit in the amount of $1000 and assign it to Joyce Fisher, the Sales Rep for the Central region. You’ll then re-run the Pay stage to create a new Payment.

ExerciseStart Exercise

Steps

  1. Create a Manual Deposit.

    1. Select Calculations.

    2. Select Deposits.

      The Incentive Management home page. On the Review Calculations tile, the Calculations menu is open, showing a list of results workspaces.

    3. Select Create.

    4. Select Position to open a dropdown list.

    5. Enter SR in the position box.

    6. Select SR-C2 (Joyce Fisher).

      A new Deposit record. The Position field is selected and the position SR-C2 (Joyce Fisher) is highlighted.

    7. Enter Bonus Correction Deposit in the name box.

    8. From the Earning Group dropdown list, select Bonus.

    9. From the Earning Code dropdown list, select Bonus.

    10. Enter 1000 in the value box and select USD from the dropdown list.

    11. Enter Spot Bonus in the comments box.

    12. Select Create.

      The Deposit Details with all fields in the exercise populated.

      Note

      The new payment will not be created until the calculation is run. Since we already have a deposit, we only need to run the Pay stage of the calculation.

  2. Run the Pay stage of the Calculation.

    1. From the Run menu, select Pipeline.

    2. Select Compensate and Pay.

    3. Select Next.

    4. On the Stage Types and Options page, deselect the first three Stage Types. Leave Calculate Payments and Balances checked.

      The Pipeline window, showing the Stage Types page. Only the Pay stage is selected.

    5. Select Next on all other pages.

    6. Select Review on the last page.

    7. Select Confirm and Submit to run the calculation.

  3. View the new payment created by the manual deposit.

    1. Once the calculation is complete, select the Calculations menu, then select Payments.

    2. Select Advanced Search Open.

      The Payments workspace, with the Advanced Search Open icon highlighted.

    3. Set the Field Name to Participant.

    4. Set the Comparison to equals.

    5. In the Value field, type Joyce and select Joyce Fisher from the list.

    6. Select Apply.

      The Payments workspace, with Advanced Search expanded. The field name is set to Participant and the Value is set to Joyce Fischer.

      The second payment in the list should be the bonus that you created in this exercise.

Summary

  • Monitoring a Calculation run involves checking stage statistics, errors, and log files in the Pipeline Details pane.
  • Calculation results can be seen in their respective workspaces. Some results are editable and others are read-only.
  • The final outcome of the calculation is a Payment or a Balance.
  • Post and Finalize stages are additional steps to store payments permanently and stop new payments from being created.
  • Transactions, credits, and deposits can be created and adjusted manually.

Learning

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