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bookmap___Implementing_SAP_Service_Cloud_Version_2_pt-BR_learning-sap-com_lsc-prod_batchid_529405.zip (BUILDER-INGRESS) - 2026-05-28T21:11:01.000Z

Explicação do processo de atendimento ao cliente

Definir o escopo - Listar etapas de implementação

Confirmação e ativação de requisitos do sistema

Ativação de contratos do sistema e locatários

Ativação da configuração de base

Avaliação

Início da implementação - Pré-requisitos

Criação de funções e atribuição de restrições de acesso

Gerenciamento de empregados

Configuração do gerenciamento de usuários

Administração de configurações genéricas da interface do usuário

Usar extensibilidade

Criação de uma regra de restrição de lista de códigos

Definição de um layout de página

Adaptação da interface do usuário no SAP Service Cloud Version 2

Definição de uma organização de serviços raiz

Configurar uma organização de serviços

Criação de dados cadastrais da conta do cliente

Criação de produtos; dados mestre

Restringir acesso a objetos de serviço

Executar configuração de dados mestre

Implementação do SAP Service Cloud Version 2 – Essentials

<p>The course in part of 2 course offering which will enable you to explain and demonstrate how to use and implement SAP Service Cloud Version 2 which is built using Cloud Native Stack. The course walks you through how the initial essential setup is completed on SAP Service Cloud Version 2 before moving onto core configurations.&nbsp;</p>

Implementing SAP Service Cloud Version 2 – Essentials | BR

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Início da implementação - Pré-requisitos

Configuração do gerenciamento de usuários

Adaptação da interface do usuário no SAP Service Cloud Version 2

Executar configuração de dados mestre

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