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bookmap___Implementing_SAP_Service_Cloud_Version_2_fr-FR_learning-sap-com_lsc-prod_batchid_529403.zip (BUILDER-INGRESS) - 2026-05-28T21:03:57.000Z

Explication du processus de service client

Définition du périmètre - Liste des étapes d'implémentation

Confirmation et activation de la configuration système requise

Activation des contrats système et des locataires

Activation de la configuration de base

Évaluation

Lancement de l'implémentation - Conditions préalables

Création de rôles et affectation de restrictions d'accès

Gestion des salariés

Configuration de la gestion des utilisateurs

Administration des options génériques de l'interface utilisateur

Utilisation de l'extensibilité

Création d'une règle de restriction de liste de codes

Définition d'une disposition

Personnalisation de l'interface utilisateur dans SAP Service Cloud Version 2

Définition d'une organisation de service racine

Configuration d'une organisation de service

Création de données de base de compte client

Création de produits ; données de base

Restriction de l'accès aux objets de service

Exécution de la configuration des données de base

Implémentation de SAP Service Cloud Version 2 – Fondamentaux

<p>The course in part of 2 course offering which will enable you to explain and demonstrate how to use and implement SAP Service Cloud Version 2 which is built using Cloud Native Stack. The course walks you through how the initial essential setup is completed on SAP Service Cloud Version 2 before moving onto core configurations.&nbsp;</p>