SAP Joule for Consultants has a straightforward user interface. Knowing how it is organized, how conversations work, and where the built-in resources are located saves time and reduces friction.
This lesson introduces the user interface layout, conversation management, Quick Links menu, and the prompting resources built into the tool.
The Interface Layout
The interface has two main areas. On the left is a collapsible panel that shows your conversation history, split into active conversations and expired conversations. On the right is the main conversation window where you interact with the tool.
When you start a new conversation, the Home screen displays Quick Links and a set of suggested prompts, relevant to common consulting tasks. These links and prompts are starting points. You can use these resources or submit your own prompts.
The question mark icon links directly to the SAP Help Portal, to locate documentation about how the tool works, including conversation retention rules and feature details.
Managing Conversations
SAP Joule for Consultants supports up to 10 active conversations at any time. Conversations are listed with the most active at the top.
A conversation becomes inactive after 8 hours of no activity. Once inactive, it moves to the expired conversations list, where it remains accessible for 7 days. After 7 days, the conversation is permanently deleted. No one — including SAP — can access conversation content after deletion.
This retention model represents conversations that are available long enough to revisit within a working week, but are not stored indefinitely. If you need to retain the content of a conversation, copy the relevant output before it expires.
Each prompt can contain up to 10,000 characters. For complex queries, that require extensive context, this allows you to include substantial background information within a single input.
Quick Links
Quick Links is a menu available from the Home screen of any new conversation. Quick Links provides direct access to four key resources within the tool:
1. Prompt Guide
The Prompt Guide is a built-in reference that explains how to write effective prompts. It provides best practices, compares effective and less effective prompt styles, and gives examples you can try immediately. It is accessible via Quick Links or by selecting Show Prompt Guide from within a conversation window.
2. Prompt Library
The Prompt Library is a curated collection of pre-formulated prompts developed by SAP product teams in collaboration with consultants. Prompts are organized by role and subject area and can be filtered to find the most relevant prompts for your current task.
Each entry in the library includes the prompt, a less effective alternative for comparison, the objective the prompt serves, and a short description. To use a prompt, copy it into the conversation box and adapt it to your specific scenario.
The Prompt Library covers a broad range of consulting tasks. Browsing through the library is a useful way to learn what kinds of questions the tool manages.
3. What's New
What's New delivers the latest features and content updates of SAP Joule for Consultants, organized by release date. Checking this periodically keeps you briefed on new capabilities without needing to monitor external sources.
4. Console
The Console is the administrative hub. All users can access release updates and the Prompt Library from the Console. Administrators receive usage metrics, consumption data, and settings for customizing organizational preferences, such as welcome messages.
Providing Feedback
Every response includes "thumbs up and thumbs down" options. Selecting either option opens a prompt for written comments. This feedback is shared directly with the SAP Product Team and is reviewed regularly.
Providing specific feedback by selecting what was useful, what was missing, what was inaccurate, helps to improve the tool. Feedback is the most direct channel for individual users to influence product development.
For organizational feedback or for feature requests, your Account Executive can connect your team with SAP Product Management.
Lesson Summary
- The interface has a left panel for conversation history and a main window for interaction. The home screen shows Quick Links and suggested prompts.
- Up to 10 active conversations are supported. Conversations expire after 8 hours of inactivity and are deleted after 7 days. Copy important outputs before they expire.
- Each prompt accepts up to 10,000 characters.
- Quick Links provides access to the Prompt Guide, Prompt Library, What's New, and Console from the home screen of every new conversation.
- Thumbs up and thumbs down feedback on responses is reviewed by the SAP product team and directly informs product improvements.