Reviewing Receiving Process

Objective

After completing this lesson, you will be able to define how to create a receipt for a purchase order​.

Procure-to-Pay with Guided Buying Process Flow

Workflow diagram showing steps from creating a requisition to payment, involving roles like Sandy, Mary, and Veronica the vendor.

So now that our friend Sandy has received her keyboards from the vendor, the next step is for her to log in and confirm the receipt of those keyboards.

Sandy has received the keyboards, she ordered from the vendor. Her next step is to now confirm the receipt of the keyboards.

What is Receiving?

Receiving is simply the acknowledgement by someone that their goods have arrived.

The process officially starts when the supplier ships the goods and the goods arrive at their location.

When your system is configured, your administrator defines the details of your receiving process, such as the types of receipts to be used and who is authorized to perform the receiving.

Receipts can be done manually, automatically, or combination of both based on configurable business rules.

SAP Ariba also supports partial receiving and you can turn on approvals for receipts if necessary.

  • Acknowledgement that goods have arrived
  • Starts when supplier ships goods and shipment arrives at destination
  • Done manually or automatically or a combination of both
    • Configurable to support business rules
    • Receipts can be routed for approval
  • Supports partial receiving
    • Receipts are entered as items arrive, so a given order can have multiple receipts
  • Process is determined by Receiving Type configuration and Approval Processes

When the shipment arrives, the person who receives the items submits a receipt document through the SAP Ariba Procurement Solution to acknowledge that goods have arrived.

During the configuration process, your administrator specifies the details of your organization’s receiving process such as which types of items require a receipt, who is authorized to perform receiving, and whether the SAP Ariba Procurement Solution should export completed receipts to your ERP system.

In the default configuration, you manually create receipts by quantity and submit them for approval. The system can also be configured to automatically create receipts and can be overridden to allow manual receiving based on order amount, line amount, commodity code, or line-item part number. In addition, your administrator can set tolerances for under-receiving thresholds and over-receiving allowances.

To view receiving options and perform receiving, you must belong to the group Purchasing User, Receiving Agent, or Receiving Manager.

Receiving Types

Receiving types define how the receiving will be done.

The system can be configured for manual receiving, which is performed by the requisitioner or some other designated user. Auto receiving is performed automatically by the SAP Ariba system, or you can also configure your system for no receiving.

If no receiving is used, the system will then perform a two-way match between the purchase order and the invoice, rather than a 3 way match, including the receipt.

If an item was set for auto receive, you can also click receive manually to convert the receipt to manual.

Receiving types also determine how the receipt will be entered.

The system allows receiving by quantity where the receiver enters the quantity of items being received or the system can receive by dollar amount, where the receiver enters the dollar amount, the items being received.

Manual Receiving

  • Receipts are entered manually by users, typically the Requester or a Central Receiving group.
  • A draft receipt can be created by the system and forwarded to the receiver at a specific date: Order Date, Due Date (Order Date + Lead Time), or when an Invoice is received.
  • Additional receipt approvers can be added if needed.
  • Default is manual receiving by quantity.

Automatic Receiving

  • Receipts are created and accepted in full automatically at a specified time.
  • Receipts can be "adjusted" by reopening the order for receiving. This creates a new receipt which allows you to make changes, including using negative amounts or quantities to reduce the receipt.

No Receipt

  • For some commodities, your organization may choose to not perform receiving at all.
  • This results in a 2-way match instead of a 3-way match on invoice reconciliation.

Receiving Types also determine what is entered on the receipt:

  • By Quantity – Receiver enters the quantity of items being received
  • By Amount – Receiver enters the monetary ($) amount of the items being received

Receipt Approval Rules

Approval rules determine who will perform manual receiving and who, if anyone must approve the receipt.

There are two common receiving configurations. The first is received by Requester.

In this case, receiving is performed by the original requester of the goods.

This user will also be the first approver in the approval flow if approvals are enabled for receipts.

The second configuration is receipt at central receiving, where receipts are performed by a member of a particular group based on some field on the order.

The default for central receiving is based on commodity code where anyone in the specified group would receive these goods for a specific commodity code.

  • They determine WHO does the receiving and who, if anyone, must approve receipts
  • Desktop Receiving
    • User who was the requester of the PO performs the receiving transaction
    • This user is also the first approver of the receipt
  • Central Receiving
    • Goods are received at a central location, and receiving is performed by a member of a group (can be a custom group) based on some attribute of the order

  • The default configuration supports Central Receiving based on commodity code. Users who are members of a specific group receive goods that have a specific commodity code
  • Approval rules allow for hybrid receiving methods and additional approvals after a receipt is entered

Receive in Guided Buying

Steps for receiving items in guided buying: access requests, locate PO, enter quantities, and submit receipt for payment confirmation.

After Sandy receives the keyboards, she will need to confirm the receipt in the system.

Step 1: Access Your Requests > To Receive

Screenshot of SAP Guided Buying interface highlighting the 'Your requests' tab for managing purchase requests and receiving items.Screenshot of 'Your requests' section in SAP Guided Buying, highlighting the 'To receive' tab for pending purchase order receipts.

To do this, Sandy will first log into, guided buy to find the purchase order that needs to be received.

Most users should have only a small number of PO's at any given time, so there will likely be no need to search for PO numbers. However, you can filter and search if needed.

No Order Number Needed
  • The orders which require your attention are listed automatically, there’s no need to find PO numbers in advance.
Filters If You Need Them
  • Most users will only have a small number of requests, but you can still filter or search if you need to.

Step 2: Find Your PO and Enter Quantities

Screenshot of SAP Guided Buying displaying order items, accepted quantities, 'Receive All' option, and highlighted 'Submit' button for confirmation.

Next, Sandy will need to click on access your requests and then the two receive link.

She will find any purchase orders that need to be received under the quantities and submit their receipt.

You can click receive all or SAP Ariba also supports partial receiving so you can enter just the quantities received for that line item.

Receiving for Casual Users
  • Since guided buying is targeted at casual users, the information displayed here is very simple: the supplier, item names, and quantities.
Partial or Complete Receiving
  • You can enter a quantity received or, if you have all the items, click Receive All to fill out each line on the order with whatever is outstanding.

Step 3: Submit the Receipt

Confirmation message in SAP Guided Buying indicating successful receipt submission for PO63, with 'OK' button highlighted to proceed.

Lastly, Sandy will need to submit the receipt and acknowledge the confirmation popup.

If Sandy needs to access her order after it's fully received, she can find it under your requests and then the all link.

Confirmation Popup
  • After submitting, you will receive a confirmation popup. After you click okay, any receipt which has been fully received will be removed from your list.
Accessing the Order
  • If you need to access the order again, it is available under Your RequestsAll.

Over- and Under-Receiving

The SAP Ariba system will allow for over or under receiving based on tolerances configured by your administrator. Most organizations will allow for some level of over receiving.

This may be necessary for certain items, such as printed materials, where it is common to expect a greater quantity than ordered to allow for defect.

It is less common to allow for under receiving because most organizations will not allow purchase orders to be considered fully received until all quantities have been received.

You can accomplish this by setting the tolerance value to zero.

  • Over-Receiving
    • Allows receipt of a greater quantity or amount than is specified on the PO
    • System will not allow entry of quantity or amount that is greater than over-receiving tolerance
  • Under-Receiving
    • Allows POs to be considered fully received, even if quantity or amount received is less than what is specified on PO.
    • Receipts can still be entered for quantities and amounts that are less than under-receiving tolerance

Normally, the quantities and amounts on a receipt match the quantities and amounts of the PO. However, you might receive fewer items or for a lesser amount than was specified on the PO (under-receiving), or you might receive more items or for a greater amount than specified on the PO (over-receiving). Under- and over-receiving is allowed and controlled by tolerances.

Tolerances can be defined based on absolute quantity, percentage of quantity or value, or line item value. The system can be configured so that both absolute and relative tolerances must be met for a receipt to be fully received, or that either one of the tolerance settings must be met for the receipt to be complete. POs with receipts for which the quantity or amounts are within the tolerance limits are considered fully received and require no further actions.

Most customers allow some level of over-receiving. Over receiving is necessary for some categories – for example, printed materials – where industry best practice is to ship more than the ordered quantity to allow for an expected level of defects. Most customers do not allow under-receiving tolerances – they set under-receiving tolerance values to zero – because they do not want POs to be considered fully received unless ALL of the ordered quantity has been received.

Receive Items

You have physically received the items that you have ordered. You will login to submit a goods receipt for the items.