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SAP Business ByDesign Customer Relationship Management
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Managing Customer Engagement for Marketing, Sales, & Service Teams
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CRM and Marketing Overview
Introduction to SAP Business ByDesign and ByDesign CRM
Overview of SAP Business ByDesign CRM
Managing Customer Engagement for Marketing, Sales, & Service Teams
Marketing Overview
Target Groups and Campaigns
Direct Mail Campaigns
Marketing Success and Follow-Ups
Downloads
Quiz
Selling Products
Selling and Executing Services
Invoicing, Pricing, and Tax
Organization, Products, Business Partners, & Integration
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Managing Customer Engagement for Marketing, Sales, & Service Teams
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