Introducing Innovations in Intelligent Selling Services

SAP Commerce Cloud offers a new Search Service, which leverages the AI capabilities of Intelligent Selling Services (ISS) to make sure customers find exactly what they are looking for. Because of this reliance, some of the following updates to ISS are geared towards improving search functionality.

You can now see the list of trending search termsdirectly in the Intelligent Selling Services business tooling before displaying them on your store's website. By excluding unwanted terms, you can make sure that a user’s search experience conforms to standards set by you. For more on how to manage trending search terms, visit the documentation here.

This new feature of the SAP Commerce Cloud, Search Service, leverages the power of Intelligent Selling Services to display search results based on each user's interests, offering tailored suggestions. You can use a dedicated interface to activate this feature and adjust personalization settings for a seamless shopping journey. For more information, see Personalized Search.

Authorization through SAP Cloud Identity Services is now available in Intelligent Selling Services.

The authorization is based on the validation of tokens issued by the Identity Authorization Service (IAS) system. It enables centralized management of user-to-user and user-to-system communications.

The current Intelligent Selling Services integration remains unaffected, but existing customers can migrate to the new solution. For migration instructions, see the Migration Guide for Switching to Identity Authentication Service.

Users can now click the User Menu icon in the top right corner and select Settings to view your account details and adjust your settings related to the application's appearance, as well as region and date formatting. For more information, see Navigation around Intelligent Selling Services.

In December 2025 we plan on releasing a new feature that allows you to create keyword-based action sets to redirect users to specific destinations, bypassing regular search results. Find out more here.