Setting Up Admin Center for Recruiting

Objective

After completing this lesson, you will be able to set up Admin Center for SAP SuccessFactors Recruiting.

Route Maps

The Route Map is used as the approval workflow for the job requisition. Because it is a platform feature, used for other approval workflows for areas like Goals/Performance Management, you will see many features that are not Recruiting specific.

Requisition Approval Workflow Creation

Each requisition needs a route map that outlines the requisition creation and approval flow. Route maps are configured in Admin Center→Manage Route Maps.

Route Map Step

Generally, a route map can include the following steps:

Modify Steps allow the form to be editable.
Signature Steps are not formally supported in Recruiting.

The initial creation (or origination) step should always be the role of O (= Originator). A common route map is: O→G→R (Originator to Hiring Manager to Recruiter). The Originator is a selectable role, but other roles are selected through the Custom option.

The route map can include iterative and collaborative steps:

Iterative steps allow the form to be sent back and forth between one or more users at a time in a step, for example, an iterative step between Recruiter and Hiring Manager.
Collaborative steps allow the form to be accessed by more than one person in a step without having to send it back and forth.

Any operators that are configured in the steps created will appear on the first (short) screen of the Create Job Requisition, so that the user must associate an individual to each operator role.

Select the Custom role and enter the value of the appropriate recruiting operator.

The Get Feedback button can be used in the workflow when the client wants the Get Feedback user to be able to view and edit fields within the requisition.

You can grant permissions for the V (= Ad Hoc Approvers) for generic approver privileges. Any permissions given to V will be applicable to anyone on the route map and they supersede other roles, so grant permissions carefully.

The Add Modifier button can be used in the workflow when the client wants additional approvers and approves of using the V role.

Note

Modifier can be changed to Approver via text replacement. Changing the text can affect other modules as well.

Once the job requisition template is imported in Provisioning, you will need to map the job requisition to the route map that you have created. You can configure additional settings in Form Template Settings for each individual job requisition. These steps are outlined in the unit on job requisitions.

Known Limitations of the Route Map

The limitations of the route map include:

Signature steps are not formally supported in Recruiting Management. This means even if they seem to function, they should not be used.
There is no way to send an approved requisition back into pre-approval or send it through the route map again.
There is no way to remove a route map step after it was added into the route map via Add Modifier.
Conditionality is not supported in route maps (if x, route to a. If y, route to b.)

Interview Assessment Rating Scale

Recruiting uses rating scales to rate competencies on the Interview Assessment. The interview assessment is used in Interview Central by individuals who have been nominated as an interviewer. By creating a separate rating scale for interviews, you can control the scale itself (1-10, 1-5) and label the ratings appropriately.

An example of an Interview Assessment rating scale may look like:

Rating	Label
1	Does not meet any requirements/qualifications of the job.
2	Somewhat meets requirements/qualifications of the job.
3	Meets requirements/qualifications of the job.
4	Exceeds requirements/qualifications of the job.
5	Substantially exceeds requirements/qualifications of the job.

If different ratings scales are required for different job types, a different rating scale can be applied to different job requisition templates.

Picklists

SAP SuccessFactors Recruiting uses picklists in many places, including job requisitions, candidate profiles, job applications, and job offers. In SAP SuccessFactors Recruiting configuration templates, you can configure fields to use a picklist, referenced by the picklist ID. Create the picklists you need before uploading a template that references them.

Considerations include:

In Recruiting, the list of supported countries/regions is provided in the country/region picklist. To add a country/region to the country/region picklist, it must be in the U.S. English locale and must match with the country/region in the country/region picklist.
You can search a candidate based on a country/region in the Candidate Search page only if the country/region is specified in the U.S. English locale, and matches the default value in the country/region MDF generic object.
If multiple languages are used in Recruiting, ensure that all picklists have a translated value in all those languages. Not doing so can cause issues with fields appearing as blank.
Translate picklists into other languages with care; some symbols can cause load errors.
The standard and custom picklist fields on the Candidate Profile and the Job Application pages support the typeahead feature. The feature is supported only for fields whose type is defined as picklist in the Candidate Profile and the Job Application templates.

Typeahead functionality is not supported in the following:

Recruiter-facing pages, such as the Candidate Workbench and the Application Workbench
Create Account page
Job Search page
The Country field when using Quick Apply. The other fields where their type is defined as picklist do support typeahead.

Ensure Role-Based Permissions are Assigned for Recruiting

Business Example

Review existing permissions for Administrator group in Manage Permission Roles.

Steps

Validate Administrators Permissions, which has already defined.
The role should have permission for All Admin Functionality.
1. Access Manage Permission Roles.
2. Select the role: Administrator.
3. Select Edit.
4. Select Next.
5. In the Administrator Permissions section, select each link on the left individually and choose Select All on the right.
  Note
  Do not select the Hide options under Recruiting Permissions.
6. Select Next.
7. Select Save.
8. Select Assignments section.
9. Ensure Access Population is set to Full System Administrator and Target population is set to All.
All permission changes require logging out, closing the browser, and logging in again in order to take effect.

Review Employee Datapermissions.

Locate All Employees Permission Role, which has already been created.
Select Edit.
Select Next.
In Employee Data use the information provided in the table to check the View or Edit boxes for all settings listed in their respective columns.

View	Edit
Address 1	Photo
Address 2	Certifications/Licenses
Business Phone	Formal Education
City	Language Skills
Country	Previous Employment
Department	Professional Memberships
Division
Email
Employee Id
First Name
Job Code
Last Name
Manager
State
Title
Zip

Check the View or Edit boxes for all settings listed in their respective columns.
Note
The following employee data permissions can be found under the Background section: Certifications/Licenses, Formal Education, Language Skills, Previous Employment, and Professional Memberships. If you do not provide the employee group with permissions to the background elements, the Candidate Profile SM-Mapping exercises will not work properly

Validate Employee Views permissions.
1. Locate All Employees Permission Role, which has already been created.
2. Select Employee Views.
3. In the Employee Views section, check all of the following boxes:
  - History
  - Notes
  - Profile
Validate General User Permissions.
1. Validate that the appropriate boxes are checked.
  - User Login
  - Live Profile Access
  - Permission to Create Notes
  - Organization Chart Navigation Permission
  - Company Info Access→User Search.
Validate Recruiting Permissions.
1. In Recruiting Permissions section, check Careers Tab Permission and select Done.
1. Select Next.
2. Select Save.
3. Select Assignments section.
4. Ensure Access Population is set to Everyone (All Employees) and Target population is set to All (Employees).
Validate that the HR Coordinator has permission to import employee information.
1. Access Manage Employee Import.
2. Search for the HR Coordinator.
3. In the Define Employee Import section, ensure the checkboxes match the selection in your instance.
  Manage Employee Import Divisions Departments Locations
  Select All Divisions All Departments All Locations
4. If changes were made, select Save Definition for Selected Users, log out, and then log back in as an administrator.
Validate and update the Permission Role for the recruiters.
1. Go to Manage Permission Roles and select the Staffing role.
2. Select Edit.
3. Select Next.
4. Under User Permissions, locate the Recruiting Permissions link.
5. Confirm that all permissions except for the Hide options are selected.
6. Select Next.
7. Select Save.
8. Select Assignments section.
9. Ensure Access Population is set to Staffingand Target population is set to All (Employees).

Manage Employee Import	Divisions	Departments	Locations
Select	All Divisions	All Departments	All Locations

Summary

Set up and assign role-based permissions for administrators, recruiting users, and employees to ensure appropriate access to features in SAP SuccessFactors Recruiting.
Configure and validate permissions for employee data, employee views, general user permissions, and specific Recruiting permissions.
Enable and manage key Recruiting settings, such as recruiting feature switches, route maps for requisition workflows, and picklists for standardized data.
Operational efficiency and security in Recruiting depends on establishing correct permissions and settings in Admin Center.

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