Free Joule Studio Certification FAQs

Navigate to the dedicated Joule Studio campaign sign-up page on the SAP Learning site. Log in with your SAP Universal ID. Read and accept the Terms & Conditions. Upon successful registration, one certification attempt is automatically assigned to your account — exclusively applicable for the Joule Studio certification.

Yes. You must have a valid SAP Universal ID to register and ensure your certification result is properly tracked. If you do not yet have one, you can create it for free at account.sap.com. Ensure that your SAP Universal ID has two different email accounts assigned. Get more insights on how to setup your SAP Universal ID account

After successful sign-up you receive:

• 1 certification attempt
  1 certification attempt — valid exclusively for the Joule Studio certification.
• Practice system
  Access to the Joule Studio practice system for 24 hours — a pre-configured hands-on environment for the required exercises.
• AI roleplay
  Access to the AI roleplay tool — used for the scenario-based exam format. You will need to complete the exam during the 24h window after accessing the practice system.
  This campaign does not include access to SAP Learning Hub content, live sessions, or commercial certification attempts.

The following preparation is required: 

• Complete the learning journey associated with the Joule Studio certification on the SAP Learning site. (strongly recommended) 
• Complete all exercises in the Joule Studio practice system provided through the campaign. (mandatory) 
• Familiarize yourself with the AI roleplay tool. SAP Certification practical exams - Scenario-based assessment FAQs

The certification uses a performance-based exam format. During the campaign period, two activities are required to pass the exam:

• Practice System
  You complete practical tasks directly in a live Joule Studio practice system before you start the exam. After enrolling to the practice system, you have 24h to complete the tasks and the exam.
• Scenario-based (AI roleplay or AI alternative)
  You interact with a simulated scenario using the AI roleplay tool. A non-AI alternative is offered see details below.

No scheduling is required. After your campaign sign-up is confirmed, go to the SAP Learning site SAP Certification page, find the Joule Studio certification, and click ‘ Start exam. Ensure you have completed all practice system exercises before starting the exam.

After passing, your digital badge and certificate are available in the ‘Certification’ section of your SAP Learning profile. You can also verify and share your badge via SAP's badge verification page. See Getting certified - FAQs

Review the SAP Learning Hub Online Technical Readiness Checklist before your exam. This covers hardware, browser, connectivity, and security requirements.

Follow the steps below to record your screen and audio for the assessment. 

• Mac users: Use the built-in Screen Recording tool. 
• Windows users: Use Microsoft Clipchamp. 

These are our recommended tools. However, you may use any recording software that meets the following requirements: 

• Records both screen and audio 
• Exports the recording in .mp4 format 
• Produces a file size of less than 1,000 MB

Before starting your assessment, we strongly recommend creating a short practice recording to ensure that your screen and audio are captured correctly and that you are comfortable with the recording process.

To successfully complete your assessment recording, please ensure you have the following:

• A microphone or headset (a built-in microphone is also sufficient)
• Access to Joule Studio
• Enough available disk space to save your recording
• Mac users: No additional software is required. You can use the built-in Screen Recording tool.
• Windows users: Microsoft Clipchamp (pre-installed on most Windows 11 devices) is recommended.

Before starting your assessment, we strongly recommend creating a short test recording to verify that your screen and audio are captured correctly and that your recording setup works as expected.

Before submitting your assessment recording, please verify the following:

• Your screen content is visible and easy to read throughout the recording
• Your audio is present, clear, and understandable
• Your Joule Studio content is displayed clearly
• All required questions have been answered and demonstrated
• The recording plays correctly from beginning to end
• The file size is less than 1,000 MB

Follow these steps to record your assessment using the built-in macOS Screen Recording tool.

1. Open the screen recording toolbarPress Shift + Command (⌘) + 5 on your keyboard. The Screen Recording toolbar will appear at the bottom of your screen.
2. Choose a recording mode
   Select one of the following options:
   • Record entire screen to capture your full display.
   • Record selected portion to capture only the Joule Studio window or a specific area.
3. Select your microphone
   Click Options and choose the microphone you want to use.
   • Built-in microphone
   • External microphone
   • Headset microphone
4. Start recording
   Click Record to begin.
   A Stop (■) button will appear in the menu bar, confirming that recording is in progress.
5. Complete your assessmentAnswer all assessment questions and demonstrate your work in Joule Studio.
   Speak clearly and ensure your actions are visible throughout the recording.
6. Stop recording
   Once you have completed all required tasks:
   • Click the Stop (■) button in the menu bar.
   • Your recording will automatically be saved to your Desktop as a .mov file.
7. Review your recording
   Open the recording and verify that:
   • Screen content is visible and readable
   • Audio is clear and understandable
   • All required questions and demonstrations are included
8. Convert the Recording to MP4
   To prepare your file for submission:
   • Locate the .mov file in Finder.
   • Right-click the file
   • Select Rename.
   • Change the file extension from .mov to .mp4.
   • Confirm the change when prompted.
     Important:
     This method works only if the recording uses the H.264 codec. If not, use a standard video conversion tool to create an MP4 file.
9. Reduce File Size (if required)
   If your video file exceeds 1 GB (1,000 MB):
   • Open the file in QuickTime Player.
   • Select File → Export As → 720p.
   • Save the exported file.
   • Use the smaller file for your submission.

Follow these steps to record your assessment using Microsoft Clipchamp, our recommended recording tool for Windows users.

1. Open Clipchamp
   Launch Microsoft Clipchamp from the Windows Start menu.
2. Select the Recording Mode
   Choose Record Create and then select Screen.
3. Allow required permissions
   When prompted, grant access to your microphone and screen sharing.
4. Select your microphone
   Choose the microphone you want to use and verify that the audio levels respond when you speak.
5. Share your screen
   Select Share Screen, choose the Joule Studio window, and confirm your selection. 
6. Start recording
   Click Record. Before continuing, confirm that the correct screen is being shared and that your audio is active.
7. Complete your yssessment
   Answer all required questions and demonstrate your agents in Joule Studio. Speak clearly and maintain a steady pace throughout the recording. 
8. Stop and review your recording
   Once finished, stop the recording and review the playback in Clipchamp to confirm the content and audio quality. 
9. Export your recording
   Select Export and save the video to your computer in .mp4 format. 
10. Reduce the resolution
    If needed If your file exceeds 1,000 MB, export the recording again at 720p resolution and use the smaller file for submission.