1
Confirm SAP Learning Hub license assignment
- Verify Your SAP Learning Hub License
- Confirm that a SAP Learning Hub license has been assigned to you.
- You should have received an email notification of the licenses assignment from SAP ID Service (IDS) IDService@notifications.sap.com
If you haven't received your licenses contact Accenture SAP Learning Support
- License reassignment (if needed)
If you need to transfer a license to a specific S-user ID, please contact your company administrator. The company admin has the authority to reassign the license.
2
Set up your SAP Universal ID
Before starting your certification, make sure your SAP Universal ID is properly set up:
- Ensure at least two email accounts with different domains are linked.
- Follow the step-by-step guide to link your accounts.
- Alternatively, you can watch the video tutorial.
Tip
Completing these steps in advance will ensure a smooth certification experience.
3
Access and subscription verifications
Log in to SAP Learning
- Go to learning.sap.com and log in using your designated S-user or P-user ID.
Your S/P-user ID can be found in the registration email from SAP ID Service (IDS) (IDService@notifications.sap.com).
- Go to learning.sap.com and log in using your designated S-user or P-user ID.
- Confirm your subscriptionAfter logging in:
- Navigate to My Learning → Subscription
- Verify that your SAP Learning Hub license is active
- Check your remaining certification exam attempts
- Important Notes
- Ensure you are using the correct S/P-user ID assigned to your license
- if you have multiple SAP accounts, use a private/incognito browser window to avoid login conflicts
Note:
For a smooth experience, review the SAP Learning Hub Online technical readiness checklist to ensure your system meets all requirements before starting your certification.
4
Schedule an exam
5
Take your exam
Ready to start your exam? You can launch it from two locations:
- Via certification page: From the SAP Certification details page via “Go to Certification Exam”
- Via learning journey: Click the “Open” button.
On this page, you’ll find important details, including:
- Whether it includes system-based assessment or scenario-based assessment
- The time limit for completing the exam
- Your remaining certification attempts and subscription attempts
6
After an exam
Upon passing, you will receive a digital badge valid for 12 months.
You are allowed up to 4 attempts per certification. If you do not pass after 4 attempts, you must wait 12 months before retaking it.
7
Support
- Assistance with UID related support contact: Customer Interaction Center
- SAP Learning support, please enter a case
Use the title format as follows:- Accenture_C_AIG_System based_issue summary
- Accenture_C_BCBAI_Scenario based_issue summary
- SAP Learning Support Category:
- Login/Access subscription:
- Service Category: Access Universal ID
- L2 Category: Access & Entitlement
- Schedule an exam:
- Service Category: Certification & Stay Certified
- L2 Category: Others
- Login/Access subscription:
- Take an exam / During the exam:
- Service Category: Exam-Scenario Based Assessment / Exam-System Based Assessment
- L2 Category: Choose according to the actual situation
- After an exam:
- Service Category: Certification & Stay Certified
- L2 Category: Choose according to the actual situation