Navigating the Position Organization Chart


After completing this lesson, you will be able to:

  • View the details of positions in an organization by using the Position Organization Chart
  • Explore the Position Quickcard details, sections, and layout

Position Organization Chart

The Position Organization Chart provides a hierarchical representation of positions in an organization.

The Position Org Chart is an area you will use frequently when administering and planning Position Management in your system. You can navigate to the Position Org Chart by using the main navigation menu, selecting Company Info, then clicking on the Position Org Chart tab. The Position Org Chart is more focused on the positional structure of the company, and allows you to take several actions on positions.

The Position Organization Chart is the primary tool through which an administrator or a user can view and interact with positions. You can view positions and the people who occupy them, see how all the positions relate to each other, and easily identify open positions. Because positions are effective dated, you can view the position organization chart in the past, present, or future.

The Position Org Chart allows you to:

  • View the position hierarchy as of today's date or at a past/future date using the dynamic calendar.
  • View the entire position record details and insert changes in an effective start date or navigate to the position record, depending on your permissions.
  • Search by Positions or People.
  • Display the position key information, history, hierarchy details, or global assignment details through the position card.
  • Show incumbent history including their time assigned to the position.
  • Create positions from scratch or from a source position (lower-level/peer position).
  • Mass Copy Positions.
  • Edit and manage existing positions.
  • Deactivate positions.
  • Display inactive positions, matrix positions and child positions.
  • Export the Org Chart as a PDF or as an image.
  • Zoom in/out the Org Chart for better display.
  • Display To Be Hired positions.
  • Create a job requisition for a position.
  • Start an employee hiring process.
These actions might be or not available to the end users, depending on their permissions and the configuration of the instance.

Position Org Chart Display Options

There are several different ways to control the visual aspects of the Position Org Chart as shown in the figure.

  1. The first Search By drop-down determines the search criteria for the org chart. You have two options to search the org chart: Positions or People.
  2. If you choose to search by Positions in #1, then the second drop-down allows you to search the chart by Position Name, Position ID, or any other searchable fields configured on the Position Object. If you choose People in #1, this allows you to search the chart by a combination of first name, last name, and/or username.
  3. When accessing the Position Org Chart, it will show the data as of Today's date, but users with the permission Change Display Date of Position Organization Chart available in Manage Positions, can select a different date in the past or future to display the Position Org Chart setup as of that date.

    If you start a new login session in your browser and open Company Info, the position start date is always set to Today. This is the case even if you've selected a different date in another login session.

    When you navigate from one tab to another in Company Info, or duplicate a tab in the browser, the position start date you've set previously is retained.

    When opening the Position Org Chart, if the last position you viewed doesn't exist anymore, is invalid, or you don't have permission to view it anymore, the system loads your own position. 

  4. You have the ability to Zoom In/Out of the org chart to better see all positions on one screen.
  5. The org chart contains additional visibility options, such as:
    • Display Options: Child Positions, Matrix Positions, Show inactive positions.
    • Add Position. A link to create a new position from the Position Org Chart. There might be additional options starting from a specific position card, such as copy positions, add a peer or a lower-level position.
    • Add New Employee. A link to hire a new employee from the Position Org Chart.
    • Insights. This panel can be made visible in different areas of the HXM Suite, including Position Org Chart, using the Manage Insights tool. Contains a predefined and context-sensitive analytics and reports from SAP SuccessFactors People Analytics.
    • Export. The Org Chart can be saved as a PDF or as an Image/jpg.
    • Show/hide top navigation. Expands the Position Org Chart view.
  6. This is the "To-Be-Hired" graphic. You can choose when this graphic displays using the To-Be-Hired status adaptation within Position Management Settings.

Other tile icons outside of the To-Be-Hired when a position is understaffed will display, depending on your settings. Additionally, the position org chart may indicate Matrix Relationships (dotted line), when a position has Right to Return, when the incumbent of a position is on a Global Assignment, or a Job Requisition has been created for the position.


All of these capabilities are based on your company settings, and the role-based permissions assigned to the user viewing the org chart.

Set different access options to navigate to Position Org Chart

In this exercise, you will set different access options to navigate to the Position Org Chart to show them to your customer. First, you will set the Position Org Chart sub-tab as the landing page when navigating to Company Info from the Home menu. You will then create a Custom Quick Action in the Home Page including the Position Org Chart deep link and add a Custom Navigation link.


  1. Set Position Org Chart as landing page when navigating to Company Info

    1. Login to the instance as an administrator

    2. Navigate to Settings under the name menu

    3. Select the option Sub Tab Configuration , and locate the Company Info sub tab. Notice the default option is Org Chart.

    4. Select Position Org Chart in the drop down list.

    5. Click Save to save the changes.

    6. Log out and log back in to the instance.

    7. In the Home menu, select Company Info. Verify that the new landing page is Position Org Chart.

  2. Create a custom Quick Action to access Position Org Chart from the Home Page

    1. Navigate to Manage Home Page using Action Search.

    2. Under General section, locate Quick Actions and select the Edit quick actions arrow located on the right side, to navigate to Manage Quick Actions menu.

    3. Select Add Quick Action button, and add the following details:

      • Title: Position Org Chart.
      • Description: Takes you to the position organization chart to navigate your position hierarchy..
      • Icon: company-view.
      • Target: URL.
      • Select Open Link in New Window Tab.
      • URL: /sf/orgchart?type=position.
    4. On the Assignments, leave Target Group and Active Period as-is.

    5. Select Save.

    6. Now, the custom Quick Action will appear on the list. Under Actions column, select the ... and choose Move To > Position 1, so the new quick action displays in the first place within the Home Page. You can also use the option to drag and drop to place the quick action in the order of your choice.

    7. Navigate to the Home Page and verify the new Quick Action appears.

    8. Verify that, when clicking on the Quick Action, you are redirected to the Position Org Chart.

  3. Enable Configure Custom Navigation in Provisioning, and create a Custom Navigation link to access Position Org Chart.


    A customer doesn't have access to Provisioning. To complete tasks in Provisioning, customers should ask an implementation partner. If they are no longer working with an implementation partner, they should contact Product Support.

    1. Navigate to ProvisioningCompany Settings.

    2. Locate the option Configure Custom Navigation and enable it.

    3. Scroll up to the Save Feature button and select it. You will need to introduce your Company ID and save to confirm these changes.

    4. In the instance, navigate to Configure Custom Navigation and create a custom navigation link with these details:

      • Menu Item Label: Position Org Chart.
      • ID: POC01 .
      • Link Type: select Internal Link.
      • URL: /sf/orgchart?type=position.
      • Menu Location: select Top Navigation and Action Search.
      • Permissions: Select all.
    5. Click outside of the drop down list area to display Save button, and save your changes.

    6. Select Save again in the pop up dialog that displays.

    7. Log out and log back into the instance. Verify that Position Org Chart appears as an option in the Global Navigation menu (Home) and when typing Position Org Chart in Action Search.

Position Card

When viewing the Position Org Chart, you can select a Position to open the Side Panel display to view a Position Card and its details.

  1. Use the Main Navigation Menu, and select Company Info.
  2. Select the Position Org Chart tab.
  3. To display the different areas of the position options, select a position.
  4. To open the Position record, select the Show Position Card button (next to as of Today).
  5. The Position Key Information , such as Position Code or Position Title, is displayed by default. To open additional actions you can take on the position, click the Actions button to expand the options. Options include Show Incumbent History, Add Lower-Level Position, Add Peer Position,Copy Position or Create Job Requisition.

To open additional position details, you can select expand icon next to the other sections, like Position History, Position Hierarchy Details, or Incumbent Details.

To make changes on the position, select Show Details, and you may be able to Edit and/or Manage the position.

Position Key Information

The Position Key Information section shows a snapshot of information. Here, you can easily view the staffing information and whether the position allows multiple incumbents, as well as the current status of the position. The fields that display here are configurable in the Org Chart Configuration tool, under Position Organization Chart. You can specify which fields will be displayed on the Position tile, and in what order.

Position History

The Position History displays how long the position record has been effective from. It shows the Effective as of date, and the length of time elapsed since that date. Here, you can see a record of when the position was created, and the previous and next change of the position.

Position Hierarchy Details

The Position Hierarchy Details includes information about the position in relation to other positions. It includes how many positions and position levels are below, the FTE, the number of To Be Hired Positions, and the number of Incumbents. Here, you can view the data of all positions below the selected position in the hierarchy.

Incumbent Details

The Incumbent Details section includes the current incumbent(s), how long have they been assigned to the position, and the length of time elapsed in the position. You can see their picture, FTE, and a link to their Quick Card.

Other Position Card sections

Other available sections in the Position Card are:

  • Right to Return Details: Displays the incumbent that is currently on Global Assignment or Leave of Absence.
  • Global Assignment Details: Shows the Global Assignment start/end date for the temporary assignment to this position.
  • Job Requisition Details: Shows the link to access the job requisition, status, number of openings and candidates, Hiring Manager, Originator, and the date when the Job Requisition was created.

Position Card Capabilities

There are several actions that can be taken directly on a Position record, as shown in the figure.

1. Show Details

Show Details allows you to view the entire position record. Within there you can, edit the position which would insert a new record in the Position, or access the Manage Positions tool for additional options, like correcting or deleting existing information.


If a Configurable UI is built for the Position object, this layout can be displayed when Show Details is selected on the Position Org Chart.

2. Show Incumbent History

Show Incumbent History shows the incumbent's history over time. You can adjust the date ranges to view which employees held the position during that time. You are able to see everyone who has held this position in the past, and everyone who is scheduled to hold it in the future.

3. Add Lower-Level / Peer Position

Add Lower Level Position allows you to easily add a lower level position directly from this screen. A business rule can be used to determine what fields would copy over from the parent position to the child.

Add Peer Position allows you to easily add another position to the Position Org Chart under the same Parent Position as the current position. The Peer Position will be on the same level as the current position in the hierarchy. A business rule can be used to determine what fields would copy over from the position to the peer position.

4. Copy Position

Copy Position allows you to easily mass create positions on the Position Org Chart. When you choose to copy a position, you can state how many copies will have the same parent position and the same field values (up to 100 positions at a time can be created using this option), and whether these positions should be vacant (To Be Hired) or not. The externalCode or Position code(s) will be system-generated, with the externalCode of the source position, including _Copy and an alphanumeric system code, or based on the sequence in the business rule assigned to generate Position code automatically, if this is the case.

5. Create Job Requisition

With the integration between Recruiting Management and Position Management, a Create Job Requisition option will be available to source a candidate to fill a position. More details about this integration and how to set it up will be learned in Unit 5 of this course.

How to View Position Details

Watch to learn how to view details of a specific position using the Position Organization Chart .

Org Chart Configuration Tool

The Position Org Chart display can be configured in Org Chart Configuration tool. This includes the ability to determine if the photo of the incumbent displays, and the fields that are displayed on the position tile. The side panel of the Position Org Chart can also be configured in this menu.

For all of the options on this tool, you can select the checkbox next to the fields that you want displayed in the Position Card/tile in the position organization chart. You can also use the green arrows to move the fields up and down, determining the order in which they appear in the position tile.

Sections within the side panel, such as Position History and Hierarchy Details can be enabled and reordered here.

Navigate the Position Org Chart

In the following exercise, you will be navigating the Position Org Chart to search for a position and find out since when the incumbent has occupied the position, copy position to create a new one based on this position details, and determine the supervisor, hiring status, and staffing needs


  1. Kim Nelson has the position 'Logistics Manager'. She occupied this position since ____________.

    1. Use the Custom Quick Action created in the previous exercise to navigate to the Position Org Chart. Alternatively, you can choose Company Info from the main menu and the Position Org Chart tab should be the default landing page for your administrator, based on the changes done in the previous exercise, or use the Custom Navigation link.

    2. Select Positions in the Search By field.

    3. Enter Logistics Manager in the Search field. Select Logistics Manager (MGR_LSTS) from the search results.

    4. Click on the Position Code/Position Title area, in the Position Card, to view its details.

    5. Expand Incumbent Details and scroll down.

    6. Verify that Kim Nelson has been assigned to the position since Jul 1, 2012.

  2. Create a new position as a copy of Kim's position.

    1. Within the Position Card details, choose Show Menu (3 lines at the top-right corner).

    2. Choose Copy Position.

    3. In the Copy Position dialog window, enter the following:

      • Number of positions to copy: 1.
      • Set to be Hired: select the checkbox to set position as vacant.
    4. Choose OK.

    5. In the Position Org Chart - SuccessFactors confirmation dialog window, choose OK.

  3. Who is the supervisor of the new position?

    1. In Kim's position org chart, choose Up One Level .

    2. Notice the new 'Logistics Manager' position that was copied, is at the same level as Kim.

    3. Jeff Bowman (Plant Manager) is Kim's supervisor and also the supervisor of the new position.

  4. What is the hiring status of the new position?

    1. The new position has the hiring status 'To be Hired'.

  5. Is the new position understaffed or overstaffed?

    1. 0 of 1 FTE of the new position, indicates that the expected FTE is not fulfilled. So the new position is understaffed.

Log in to track your progress & complete quizzes