Setting up alert notification

Watch the video to learn how alerts are configured. You can recreate the settings described in the video in your test environment.

The tags are used as placeholders in the alert messages. Here are the available tags that can be used:

• [[SUBJECT_USER]]
• [[EVENT_REASON]] – used for EC data
• [[EFFECTIVE_DATE]]
• [[OBJECT_TYPE]] – used for MDF (person and object-based) data
• [[OBJECT_NAME]] – used for MDF (object-based) data

When configuring your alert message, you can also use [[VIEW_BLOCK_ON_PROFILE]] to generate a deep link that takes users to a specific block page of People Profile. The tag will be rendered as a deep link in e-mail notifications. The deep link will only work on Employee Central alert-supported entities.

Alert recipients are defined in workflow records. Recipients configured as workflow approvers receive alert notifications in the system, while those configured in the CC roles only receive the alert through e-mail notifications. Workflow contributors are not used for alerts.

Generate Alerts is the Employee Central Core rule scenario to create rules that generate alerts for Employee Central data, for example, alerts for job information changes.

The general steps are as follows:

1. Define the IF Statement to correspond to your required condition.

2. Define the THEN Statement that will identify the following actions:

• Alert.Workflow Information assigns the specific alert recipient workflow to your rule.

• Alert.effective date defines when the alerts will be sent.

• Alert.Alert Message assigns the alert message created in Manage Data.

Rules are assigned as save Alert at the element level of the EC alert-supported entity.

For MDF data, the steps are the same. The main difference is using Alert Purpose in Rules for MDF Objects scenario and assigning the rule as Post Save Rules.

Create a recurring job in the Provisioning to check which records are valid for alerts and send alerts accordingly. The job creates alerts according to the IF conditions. It sends the alerts determined by the effective date or the alert due date in the THEN statement of the rule.

You can manage your pending Employee Central Alerts and To-Dos using the Manage Alerts and Notifications Dashboard. As an administrator, you can use the dashboard to filter, view, and delete pending Employee Central Alerts and To-Dos. The advanced filter allows you to manage alerts and To-Dos based on specific criteria.