Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle

Recognizing the Basic Features and Functions of the User Interface

Defining the Functional Capabilities of Lead Management

Defining the Characteristics of a Sales Opportunity

Examining Quotation Management Capabilities to Streamline Sales

Preparing Sales Contracts

Determining the Key Stages in the Sales Order Process

Exploring Activity Management

Planning and Recording Site Visits

Planning and Forecasting Sales

Exploring Pricing Options

Exploring SAP Sales Cloud Add-Ons

Utilizing Reports and Analytics in SAP Sales Cloud

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Knowledge quiz

It’s time to put what you’ve learned to the test, get 3 questions right to pass this unit.

There are two correct answers.

Sales order ID mapping between SAP Sales Cloud and SAP ERP or SAP S/4HANA.

Quotation status must be "Completed" in SAP Sales Cloud and SAP ERP or SAP S/4HANA.

Pricing must be determined.

Products availability is checked.

There are three correct answers.

External order pricing.

Delivery and Billing updates as PDF files.

Customer payment details are visible.

Product availability is checked.

There are three correct answers.

As a follow-up from a Contract.

As a follow-up from an Opportunity.

As a follow-up from a Quotation.

As a follow-up from a Lead.

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