The Quality Notification component of Quality Collaboration integrates with SAP Quality Notification module (QM-QN) to allow Buyers and Suppliers exchange information through SAP Business Network.
This component contains functionality for recording and processing different types of problems (for example, problems resulting from poor-quality goods or services). You can use Quality Notifications to analyze the recorded defects and monitor the correction of these problems. In particular, Quality Notifications can help you process internal or external problems, such as:
Complaints against vendors
Internal company problems
Other user-specific problems