Categorizing the Supplier Account Types

Objectives

After completing this lesson, you will be able to:

  • Describe supplier account types

Supplier Account Types

This lesson will introduce you to the different account types that are available to suppliers on SAP Business Network.

Learn more about supplier account types.

In an effort to digitize transactions between all trading partners and remove barriers to conduct commerce between each other, SAP Business Network offers two types of account for suppliers:

Standard Accounts

A standard account is an email based method of responding to a buyer's purchase order. It allows for instant supplier onboarding with no fees.

Enterprise Accounts

If certain suppliers want more advanced features, standard accounts can be upgraded to enterprise accounts. Enterprise accounts provide additional benefits, such as the ability to view previous documents, online support, running reports, and collaboration on more advanced business processes. Enterprise accounts are subject to charges dependent on the number of transactions processed and the monetary value of those transactions over a period of time.

For an overview of the different types of Account for Suppliers, watch this video.

Upgrading Standard Accounts

Learn how suppliers can upgrade their standard account.

Do more on SAP Business Network with an enterprise account. Unlock unique capabilities like integration and catalogs.

For an overview of Upgrading Standard Accounts, watch this video.

Standard Accounts vs Enterprise Accounts

Taking a look at three different types of suppliers, you can see which types would benefit from the full enterprise account enablement.

"A" Group (strategic suppliers)

This group needs full enterprise enablement out of the gate.

  • Vendors with legacy EDI integration that needs to be moved over
  • SAP Business Network Matched suppliers already integrated with other clients
  • High volume suppliers related to the customer specific business case that need to integrate and have white glove treatment
  • Strategic for other aspects that require enterprise enablement

"B" and "C" Group (all other suppliers)

These groups can be enabled on the fly using standard accounts. Suppliers trending to higher volumes can upgrade to full-use accounts benefiting form the advanced features set at their choice (desiring integration, multi-client management, deeper analysis)

Standard Accounts

Standard Capabilities

The standard account capability of SAP Business Network allows suppliers to sign-up for a free account that supports unlimited exchange of all basic fulfillment documents processed from interactive emails. In addition, the capability gives suppliers access to:

  • SAP Ariba Discovery
  • SAP Ariba Supplier Information and Performance Management
  • SAP Ariba Supplier Lifecycle and Performance

Signup and usage create minimal change impact by using barrier-free enablement from either email or a Web browser.

Advanced Features

Advanced SAP Business Network features required for higher-volume suppliers, such as access to reporting or integration with cXML or EDI, are excluded from standard accounts. Suppliers can upgrade to a full-use account on SAP Business Network to get access to these types of features.By offering unlimited usage and no account fees, the standard account capability makes it easy for buyers to enable all their suppliers on SAP Business Network.

Standard Enablement Experience

The following steps summarize the standard enablement experience:

Step 1

A supplier receives an email of their PO transactions generated out of SAP Ariba (or ERP). Due to moderate/less volume for these types of suppliers, it's important that a targeted communication at transaction time is sent to prompt the supplier to act.

Step 2

The email clearly directs the supplier to Process Order via the active buttons.

Step 3

Alternatively, suppliers can be invited to log into SAP Business Network directly to see all open purchase orders to be processed or to manage Non-PO invoice activities and gain visibility into statuses in a self-service manner.

Step 4

When the supplier clicks the Process Order button (or the supplier logs in directly to SAP Business Network and processes the purchase order on the portal interface), they are brought to the screen.

Step 5

This page illustrates the online version of the PO (mimicking what is sent in the email) to guide the supplier to perform the actions required by the client.

Here the supplier can:

  • Confirm Line Items
  • Send Ship Notice (if applicable for materials)
  • Create Invoice

Step 6

When clicking on Create Invoice, the supplier is brought to this screen.

Step 7

All customer specific invoice rules are enacted automatically as the supplier creates their invoice online (in real time, matching to PO header and line items).

Step 8

The only way the supplier can get to the 2nd screen in the Invoice Creation wizard, and submit it to the customer, is if all customer validation rules are met (assuring only valid invoices come to the customer).

Step 9

After submitting an invoice, a standard enabled supplier can navigate on SAP Business Network portal interface to see the status of their submitted invoice.

Step 10

As invoice statuses change, emails are sent with a clear action button to direct the supplier directly to this page.

Step 11

All information on the invoice and current approval status are available in a simple view.

Step 12

From the homepage, suppliers can view and navigate to open POs, invoices, order confirmations, ship notices and more.

Step 13

Standard reporting and analysis is also available for managing individual customers.

Enterprise Accounts

The supplier enterprise account may incur fees, but there is a lot more visibility into the document transaction process and data storage possibilities that the standard account does not have. A supplier's account will be automatically be switched to enterprise once they are sent their first non-standard trading relationship. In addition, if a customer invited a supplier to register on SAP Business Network, and that invitation included a non-standard trading relationship request, the account will automatically become an enterprise account. Suppliers can also choose to upgrade to an enterprise account at any time within the Service Subscription section of their account.

Enterprise Enablement Experience

Introduction

The following steps outline the standard enterprise enablement experience:

Step 1

Although email and action button access can be sent to enterprise enabled suppliers (the same email as standard accounts), this function is typically either summarized or turned off by suppliers due to their PO volume.

Step 2

As such, a common practice for these suppliers, who use SAP Business Network day to day/week to week, is to log into SAP Business Network directly.

Step 3

This is the same login screen for Standard suppliers electing to log in directly to SAP Business Network.

Step 4

Once on the homepage after logging in (same as the standard account homepage), these suppliers will typically navigate to their open PO list.

Step 5

This is the same view as standard accounts but with more volume due to the type of supplier they are (higher volume and in this case perhaps with multiple clients they are managing on SAP Business Network).

Step 6

Clicking on a purchase order will pull up the order summary, shown to the right.

Step 7

This is the exact same view that is displayed for a standard supplier.

Step 8

The same action buttons on the top of the order summary are used to take action on the PO:

  • Confirm Line Items
  • Send Ship Notice (if applicable for materials)
  • Create Invoice

Step 9

Same as with standard, for enterprise, clicking on the Create Invoice button, the supplier is brought to the create invoice screen.

Step 10

All customer specific invoice rules are enacted automatically as the supplier creates their invoice online (in real time, matching to PO header and line items).

Step 11

Exactly the same as with standard accounts, leveraging the same rule set, the only way the supplier can get to the Confirm and Submit screen in the Invoice Creation wizard, is if all customer validation rules are met (assuring only valid invoices come to the customer).

Step 12

Again, same as a standard enabled supplier, the enterprise enabled supplier can navigate on SAP Business Network portal interface to see the status of submitted invoices.

Step 13

As invoice statuses change, emails are sent with a clear action button to direct the supplier directly to the page shown on the right (if they chose to keep those emails on).

Step 14

All information on the invoice and current approval status are available in a simple view.

Step 15

Enterprise suppliers are able to manage their profile at a more detailed level. Two specific elements that differ from standard supplier accounts are:

  • Managing activities/processes across many clients. Standard suppliers can only manage their activities 1:1 with 1 client while enterprise can manage across clients in 1 interface/dashboard.
  • Setup and manage integration processes with SAP Business Network to not require using SAP Business Network Interface for receiving and sending transactions.

Step 16

Enterprise enabled suppliers have deeper profile configuration abilities for these cross client and integration setup activities.

Step 17

Due to these more sophisticated suppliers, there is a lot more support and white-glove treatment offered to help the supplier build a tighter bond around SAP Business Network with their processes & systems.

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