Overview of Integration and Implementation of Intelligent Selling Services for SAP Commerce Cloud​ ​

Here are the high-level steps necessary for working with intelligent selling services.​

1. Connect

   To establish a bridge for data sharing and communication between the two platforms, connect intelligent selling services with SAP Commerce Cloud.​

2. Create and Manage

   To streamline your website's product suggestions to customers, based on their preferences and other related factors, create and manage product recommendations on intelligent selling services.​

3. Monitor

   To track performance, optimize, and modify your e-commerce strategies, boosting their effectiveness, monitor product recommendations using intelligent selling services' reporting support.​

Step 1​:

Integrate intelligent selling services with SAP Commerce Cloud. Ensure the configuration of the three systems: Intelligent selling services, SAP Commerce Cloud, and SAP Commerce Cloud, composable storefront for successful integration. ​

Ensure that you have the following in place: ​

1. Set up a site in intelligent selling services to store the essential connections with SAP Commerce Cloud.​
2. Prepare SAP Commerce Cloud with the necessary extensions.​
3. Configure SAP Commerce Cloud, composable storefront to showcase product recommendations and transmit user-interaction data to intelligent selling services.​
4. Configure and trigger the intelligent selling services integration setup.​
5. Validate the connections between the three systems.

This process, along with its five substeps, are discussed in detail in a later unit in this course.

Step 2:

Create a product recommendation with intelligent selling services and showcase it on the SAP Commerce Cloud, composable storefront using the established connection.​

Ensure you take the following steps:​

1. Create a product mix in intelligent selling services using predefined criteria and AI algorithms. This is the basis for generating and managing product recommendations.​
2. Develop a strategy in intelligent selling services to associate the product mix and determine if and when to display product recommendations.​
3. Set up a merchandising carousel CMS component in SAP Commerce Cloud that aligns with the product-recommendations display strategy. Verify that the merchandising carousel appears on the composable storefront and collects data for intelligent selling services.​

All of these steps and their substeps are further detailed in a later unit in this course.

Step 3:​

You display product recommendations on the composable storefront and the interaction data transmits to intelligent selling services. Now, it's crucial to actively monitor the product recommendation's performance using intelligent selling services' reporting tools.​

The intelligent selling services merchandiser workflow helps you understand the importance of monitoring and reporting in daily business operations. You also learn about the monitoring and reporting support available to evaluate the effectiveness of your product recommendations.​

Look out for this content in a later unit of this course.