Signing in to SAP Concur

Objective

After completing this lesson, you will be able to explain the process to sign into SAP Concur.

Signing in to SAP Concur with Two-Factor Authentication

SAP Concur provides all the tools you need to book travel and to create and submit expense reports. To kick things off, let’s get you signed in.

Select Play to start the preceding video. TIP: You can turn on closed captions and change the audio speed here in the embedded player control bar.
Follow along to sign in to https://www.ConcurSolutions.com using Single Sign-On (SSO) or the credentials sent to you through e-mail.
*You can toggle between the lesson and SAP Concur or view them side-by-side while you sign in.

(Having trouble signing in? SAP Concur Community article: Why can't I sign into the SAP Concur tool?.)

Setting Up Two-Factor Authentication (2FA)

Concur Sign in Security: Two-Factor Authentication (2FA) and New Password Policy UI (Sign In Settings UI)

What is Two-Factor Authentication?

Two-Factor Authentication (2FA) is a security enhancement that adds a second layer of identity verification when signing in (above and beyond basic authentication with a username and password). 2FA is typically done by sending a text message to the associated cellphone or email with a code that must be entered on the website to verify that the person signing in is the correct authorized user. 2FA is a part of broader Multi-Factor Authentication (MFA), which uses two or more methods to confirm a user's identity.

Why is SAP Concur using Two-Factor Authentication?

To enhance the sign in security of all SAP Concur users, two-factor authentication (2FA) is required to sign in to www.concursolutions.com since October 18, 2023. All users signing in on the web or mobile app must set up 2FA by providing an acceptable method of 2FA, such as their cellphone, the first time they use SAP Concur.

Feel free to read the below resources for further details.

Title	Description	Link
Two-Factor Authentication (2FA) Setup Guide for End Users	Written reference guide with step-by-step instructions and screenshots on how to set up 2FA.	https://dam.sap.com/mac/app/p/pdf/asset/preview/FrhUmfQ?ltr=a&rc=10
Customer Learning Series (CLS) - Multifactor Authentication (MFA)	Recording of a call explaining MultiFactor Authentication (Also called 2-Factor Authentication or 2FA) - 14 minutes.	https://dam.sap.com/mac/u/a/RrK6ydS.htm
Passwordless Sign-in	Explains the password policy enhancements.	https://dam.sap.com/mac/u/a/z7oNDZn?rc=10&doi=SAP1114633
SAP Concur Login Security Changes FAQ	Questions and answers about 2FA / MFA.	https://dam.sap.com/mac/app/p/pdf/asset/preview/kA9GcJq?ltr=a&rc=10

Signing in Resources

If you have trouble logging in, here are some helpful resources to get back on track:

Learning Asset	Link
Initial Sign-In Step-by-Step Checklist	SAP Concur Initial Sign In Checklist
Why can't I sign in to the SAP Concur tool?	Why can't I sign into the SAP Concur tool?
How do I sign in to my SAP Concur account?	How do I sign into my SAP Concur account?
Forgetting Your Password Video	Forgetting Your Password Video
How do I reset my SAP Concur password?	How do I reset my SAP Concur password?

Once you've reviewed and bookmarked the additional resources, return to this tab to resume the training. Select the next lesson to continue learning about SAP Concur.

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