It’s time to put what you’ve learned to the test, get 8 questions right to pass this unit.
Q1.
A customer orders a service from company code 1. Company code 2 is involved in providing this service to the customer. The process needs to be settled between company codes 1 and 2. Which solution process supports the process described here?
Choose the correct answer.
A
6GS: Service Management with Advanced Variant Configuration
B
3XK: In-House Repair
C
53Y: Intercompany Billing for Service Documents
D
4X5: Recurring Services
Q2.
Which of the following solution processes provide support for event-based revenue recognition for service documents?
There are three correct answers.
A
3M4: Event-Based Revenue Recognition - Service Documents - IFRS
B
3M5: Event-Based Revenue Recognition - Service Documents - US GAAP
C
3M3: Event-Based Revenue Recognition - Service Documents
D
53Y: Intercompany Billing for Service Documents
E
4X5: Recurring Services
Q3.
Which statement is correct with regards to the assignment of a business role?
Choose the correct answer.
A
A business role is assigned to a business area.
B
A business role is assigned to a business user.
C
A business role needs to be assigned to at least two business catalogs.
D
You can only assign one unique business catalog to a business role.
Q4.
One of your machines contains a belt that needs to be tightened every three months to prevent the machine from breaking down. What solution process can be used to best support this process?
6GS: Service Management with Advanced Variant Configuration
Q5.
Which of these solution processes provide support for the more operational process steps of SAP S/4HANA Cloud Public Edition, service? Select all that apply.
There are two correct answers.
A
43B: Service Monitoring and Analytics
B
4X5: Recurring Services
C
3D2: Service Order Management and Monitoring
D
3M3: Event-Based Revenue Recognition - Service Documents
Q6.
You bought a technical object that turns out to be of inferior quality. You performed a repair and now would like to ask your supplier for a financial compensation. What solution process provides support for this process?