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In the app Manage Your Solution, after choosing Configure Your Solution, you can search for application area Service and then under General Settings you can find the option Accounting Indicators For Service. Here, you can check what accounting indicators have already been defined in the system and you can add new indicators if required.
Note
Initially, there was a default account indicator available using key S1. To provide more flexibility in accounting indicator usage, the existing accounting indicator with key S1 was replaced by SAP in release 2208 with a new accounting indicator with key S2. As of SAP S/4HANA Cloud 2302, the accounting indicator with key S1 is not available anymore.
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You can then create new pricing condition records for condition type DAI2 (Accounting Indicator (%)) using the (new) accounting indicators as key fields.
Note
You can activate this feature with technical ID CRMS4_SRVC_ACCOUNTING_IND in the app called Activate New Features. Once you activate the feature toggle, the accounting indicator with key S1 is not listed in the value help anymore, and therefore, you cannot select it for new service transactions. You can still complete processing of all service transactions that have been created using the accounting indicator with key S1.
All existing pricing condition records that use the accounting indicator with key S1 need to be replicated in order to use the new accounting indicator with key S2.
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The accounting indicators can now be used in the service order items and based on the defined condition records, they influence the pricing of the service order items. You can see this by navigating to the pricing details for a service order item and checking if condition type DAI2 is visible with the correct value assigned.
The accounting indicators used for the service order items are later on also copied into the service confirmations for these items.