Creating an Exception Message

Objective

After completing this lesson, you will be able to configure and describe an exception message.

Exception Messages Overview

The exception is the then portion of the if/then statement and it is triggered when the audit rule conditions are met.

The exception is made up of three components:

  • Exception code: This is the company-defined code for the exception, up to eight alphanumeric characters and all uppercase.
  • Exception level: The company decides how many exception levels (up to 99) to use. The company also determines the point at which the severity of the exception prevents the user from submitting the purchase request or invoice. This is established in the Workflow settings.
  • Exception message: The message that appears to the user on their purchase request or invoice.
Exceptions screen showing a pop-up window for creating a new exception. The form fields include Exception Code (INVOCODE), Exception Level (99), Message (Please review your distributions), and Editable By (Global). The Save button is at the bottom.

Configure an Exception Message

To configure an exception message:

Steps

  1. Navigate to Invoice Administration > Exceptions.

    SAP Concur Exceptions page under Invoice Processing Admin, showing a list of exception codes and messages. The Administration menu and Exceptions menu item are both highlighted.

  2. To modify an existing exception, select the exception and then select Modify to customize the exception.

    Exceptions screen showing a list of exception codes and messages. The Modify button and a specific exception (APPWFO about invoice pending approval longer than allowed) are highlighted.

  3. To create a new exception, select New and complete all the appropriate Exception fields.

    Exceptions screen showing a list of exception codes. The New button is highlighted and connected by an arrow to a pop-up window titled Modify Exception where exception details (code, level, message, editable by) can be edited.

Learning

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