Assigning Production Operators and Selecting Work

Objective

After completing this lesson, you will be able to describe how production operators can assign and select work in SAP S/4HANA PEO.

Management of Work Assignment

Once production orders are planned and released, the production supervisor assigns operation activities due soon to individual operators, multiple operators, or teams to meet delivery deadlines. If assignments face challenges due to factors like overtime, work conditions, skills, vacations, or sick leaves, it could negatively impact the promised delivery dates to customers.

To manage work assignments, the production supervisor has two apps:

  • Assign Work: Providing an overview of operation activities
  • Assign Operators: focusing on production operators

Assign Work

The Assign Work app starts from a list of operation activities with an overview of their current assignment status. From this list, the supervisor can assign or unassign single, multiple operators or teams to a selected operation activity.

The functionality provided in the Assign Work app allows you to perform the following tasks:

  • Assign one or more operators to one or more operation activities
  • Assign a team to one or more operation activities
  • Choose an execution priority for each operation activity
  • Filter by matching work centers and qualifications during an assignment (the system by default proposes users who have the same work center and qualifications assigned that are required by an operation activity)
  • Filter for operation activities with or without recorded issues, such as for example missing parts or holds
  • Display a number of current user assignments and qualifications assigned to a user
  • Specify target duration for an operation activity during an assignment
  • Add/edit target time at any time
  • Unassign users from an operation activity

Note

  • To be able to use the Assign Work app, your user in the front-end system must be assigned the SAP_BR_PRODN_SUPRVSR_DISC_EPO Production Supervisor – Discrete Manufacturing (EPO) PFCG role.
  • To be able to find, view, and assign operators to operation activities, they must be defined as manufacturing users in the SAP S/4HANA PEO system.

Screenshot showing how to assign operators step 1
Screenshot showing how to assign operators step 1

Manage Production Operators

The Manage Production Operators app starts from a list of operators showing their work status. By selecting an operator, the details are provided and the supervisor can assign or unassign operation activities based on qualifications, like in the Assign Work app. If an operator is assigned to more than one operation activity, which is very likely, then the supervisor can even assign different priorities to each assignment to enforce the order of execution.

Furthermore the supervisor can see whether the operation activities assigned to an operator were assigned directly or assigned to a team to which the operator belongs.

Screenshot showing Manage production operators

Management of Personal Queues and Selection of the Work to Start

SAP S/4HANA Manufacturing for production engineering and operations (PEO) provides the following SAP Fiori apps for production operators to start work:

  • My Work Queue
  • Manage Work Center Queue
  • Perform Work (Order/Operation)
  • Perform Work (Material/Serial Number)

Note

All the apps listed require that your user in the front-end system is assigned the SAP_BR_PRODN_OPTR_DISC_EPO Production Operator – Discrete Manufacturing (EPO) PFCG role.

My Work Queue

This app provides a single place where an individual production operator can find operation activities assigned to his/her manufacturing user. From this queue, the operator can directly proceed to execute the selected operation activity.

The app only displays operation activities that have the following statuses:

  • Initial
  • In Process
  • Paused
Screenshot of My Work Queue

The functionality provided in the My Work Queue app allows you to perform the following tasks:

  • View who else is assigned to an operation activity
  • Group, sort, and filter the list of assigned operation activities
  • Filter for OA issues to display operation activities that are not on hold or have no missing components
  • Search in the list by entering, for example, an order number
  • Change the number of displayed columns by using the Settings button above the table
  • Proceed to executing the selected operation activity by choosing Execute.
  • View operation activity details by using chevron icon at the end of the line

Manage Work Center Queue

With this app, supervisors and operators likewise can view and manage the operations that are assigned to a specific work center. The app uses the default work center assigned to the manufacturing user who is using this app. Thus, you only see the operations that are to be performed on the work center to which you are assigned.

To assign your manufacturing user to a work center, use the Manage User Settings SAP Fiori app.

Screenshot of Assign Work Centers to User

It is possible to assign a user to multiple work centers in the Manage User Settings app. If this is the case, in the Manage Work Center Queue app, you will be able to choose a work center. However, when launching the app, the system will always display operations of the work center which has been defined as default for this user in Manage User Settings app.

Screenshot of Manage Work Center Queue

The operations are displayed in the following sections, according to their status:

  • In Progress
  • Not Started
  • Finished

With the help of a graphical progress bar, you can view the quantities that are ready, not ready, or that have been processed per operation. You can also see whether there are any problems that may prevent you from starting work on a particular operation such as holds, missing components, or delays. You can use the information available here to decide which operation you should work on next.

The functionality provided in the Manage Work Center Queue app allows you to perform the following tasks:

  • View a table of operations according to your selection criteria.
  • Select which columns are displayed and sort the table entries.
  • Open a popover for each order, material, and operation and navigate to related apps.
  • View the progress of each production operation.
  • View current issues for each operation (for example, a particular operation is on hold or delayed) and determine the cause of the issue.
  • Access a detail screen for each production order operation.
  • Navigate to the Perform Operation app.
screenshot of operations in progress

Perform Work (Order/Operation)

This app serves as an entry screen to the main execution apps, Perform Operation and Perform Operation Activity. The purpose of this app is to specify the values to be worked on – Order and Operation – which in a typical manufacturing environment can be scanned from the traveler document or a barcoded label.

Screenshot of Perform Work (Order/Operation)

Perform Work (Material/Serial Number)

This app serves as an entry screen to the main execution apps, Perform Operation and Perform Operation Activity. The purpose of this app is to specify the values to be worked on – Material and Serial Number – which in a typical manufacturing environment can be scanned from the traveler document or a barcoded label.

Summary

This lesson details how production operators can assign and select work using SAP S/4HANA PEO.

  • Assign Work and Operators: Production supervisors use apps to allocate operation activities to operators or teams, considering skills and priorities.

  • Personal and Work Center Queues: Operators manage tasks through "My Work Queue" and "Manage Work Center Queue" apps, filtering by status and issues.

  • Execution Apps: "Perform Work" apps focus on specific order, operation, material, or serial number for efficient task management.

  • Role-Based Access: Users must be assigned specific SAP roles to access and use the work assignment and management apps effectively.