Utilize Monitoring Apps in SAP S/4HANA Sales

Objectives

After completing this lesson, you will be able to:

  • Utilize Sales Apps for Sales Process Monitoring

Sales Monitoring Apps

Based on SAP Smart Business, sales representatives can use various apps for sales monitoring. Examples for such apps are Track Sales Orders and Sales Order Fulfillment. Watch the video to learn how to use those apps.

How to Use the Sales Order Tracking App: System Demonstration

Our sales representative Sally wants to see the sales order fulfillment status of a specific sales order to check whether any issues occurred. She tracks the status of the sales order in the Track Sales Orders app, with the help of a process flow and a tree structure.

She can also navigate to Track Sales Order Details to visualize the sales order fulfillment status of a specific sales order and its subsequent documents in more detail.

Watch the demo to learn how to use the Track Sales Ordersapp.

How to Use the Sales Order Fulfillment App: System Demonstration

Sally detected an issue that impedes the sales order from being fulfilled. She wants to analyze and resolve the issue with the help of the Sales Order Fulfillment app. The app offers a list of all sales orders that cannot be processed for one or more reasons. Sally can use the following features:

  • Highlighting impediments

  • Providing supporting information

  • Providing specific options to resolve issues

In the following demonstration, learn how to use the Sales Order Fulfillment app.

Note
If you have access to the SAP practice system, go to the practice system now and do the exercise Use the Sales Order Fulfillment App.

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